Does Brightree pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightree employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Brightree. This rating has been stable over the past 12 months.

How satisfied are employees working at Brightree?

60% of Brightree employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightree 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Brightree?

Account Manager (7) , Billing Specialist (5) , Customer Service Representative (4) , Senior Software Engineer (4) , Software Engineer (4) , Customer Service (3) , Patient Success Representative (3) , Enrollment Specialist (2) , Patient Service Representative (2) , Product Specialist (2) , Remote Customer Service Representative (2) , Resupply Success Manager (2) , Sales (2) , Senior Consultant (2) , Senior Software Developer (2)

What are the pros of working at Brightree according to real employee reviews?

"Flexible working benefits are great" ((in 17 reviews)); "Amazing team, passionate about serving our customers." ((in 9 reviews)); "They offer room for internal growth and allow staff to work from home when needed or possible." ((in 9 reviews)); "The people there are great" ((in 8 reviews)); "Good culture" ((in 8 reviews))

What are the cons of working at Brightree according to real employee reviews?

"It has become about hitting sales than actually fixing the internal issues within the company no it’s not a sales job but they actually give you a number that you must uphold and make everytime your on call so everytime a patient say no to supplies it’s like they want you to forcefully harass them on call and state the reason on why they should order never mind that folks in this economy on living to paycheck, can’t afford their insurance payment, or are out of job still don’t matter you have to make sure to let them know why it’s important to order plus with them not being able to keep people they have their offer overtime everyday while policing PTO it’s ridiculous handbook say you have two weeks in advance but since they can’t retain enough people now it’s gotten to the point t you must request PTO a month sometimes even three months you’ll either get denied or approve for partial which in your place on a waitlist it’s crazy sometimes I need mental days off cause this job does take you there especially with the rude callers and dumbfounding management also there’s no room to advance only way is to be a team leader and that’s the only way to get advanced other than that if you don’t wanna be a team leader, you’re stuck being in the same role that you were when you first got hired which sucks" ((in 14 reviews)); "They could pay a little better" ((in 5 reviews)); "Upper management is so unprofessional." ((in 5 reviews)); "Manager gave some regression pack test cases and asked me run those test cases." ((in 3 reviews)); "Training is basically a 90 day probationary period, if you don’t get it by then your canned." ((in 3 reviews))

What are employees saying about Brightree layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightree layoffs and their outlook for job security at Brightree in 2026.

What Brightree locations have received the highest employee ratings?

Atlanta , Peachtree Corners , Lawrenceville

Brightree reviews

3.4

60% would recommend to a friend

(188 total reviews)

Matt Mellott

91% approve of CEO

58% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.5

Career opportunities

3.4

Compensation and benefits

3.3

Senior management

Brightree has an employee rating of 3.4 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightree employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

188 reviews

5.0

May 23, 2014

Incredibly talented team full of hard working individuals serving our customers in the post-acute care market.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Performance is valued and rewarded through promotions, bonuses, etc. Culture is top notch. Everyone expects you to perform at the highest level and own your duties. No passing the buck; take initiative and solve problems. High growth atmosphere with market leader mentality....and results.

Cons

Wish the employee onboarding process was a bit more robust. Would be good to see a company overview to know what each department does and who leads those groups.

5.0

Feb 5, 2014

Implementation Trainer / Consultant

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Brightree is a wonderful company to work for - I've been very happy here for 2.5 years. It is young enough to remember its roots, still have a small company feel, but a company whose owner is invested in a long term future for the company's success. Strategic alliances, and talented leadership keep Brightree steaming forward, but with growth you don't feel lost in the shuffle, you're part of the momentum. Working from home, and a competitive salary upholds the appeal of working here as well. I've been seeing quite a bit of promotion from within also.

Cons

Being remote, this job is not for everyone, you have to be organized and self-motivated to stick to a schedule. Depending on your client load -this may not be a 9-5 job. Your "office" is always there. You have to be willing to "step up" and volunteer for things, show the extra effort to make a name for yourself because you aren't visible each day but the recognition is there if you ensure you have something to be recognized for with your efforts. There is no formal review process or structured annual raises.

Brightree Response

11y

Remote positions at Brightree become available to candidates or internal employees who have an advanced or specific skill set that benefits the company to the point of allowing the team member to work remotely. Due to the synergy that is created by the enhanced communication between team members under one roof, remote work does not work in all cases nor for all jobs. For those with the skills, trustworthiness, dedication, and ability to pull if off, congrats!

2.0

Dec 10, 2013

Poor Training

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

People were very nice. Benefits are also good. Many positions are remote

Cons

Training was to be completed at on home and mostly self taught. Interview process was a nightmare

Brightree Response

12y

This former employee indicates several positives about Brightree as indicated in the "Pros" comments. Indicating "...the interview process was a nightmare..." is not too clear. Brightree rates an average difficulty with interviews per other Glassdoor reviews (not "nightmarish!) which usually helps us vet out the right candidates attributing to low turnover. The comment to the company to "listen to what the interviewer is saying" is indeed good advice, and since the hiring process involves a company and a candidate, this advice to listen works both ways.

Viewing 169 - 171 of 188 Reviews

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Jobs at Brightree

Lead Product Manager

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Senior Project Manager

Senior Sales Development Representative

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Brightree

Brightree reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Incredibly talented team full of hard working individuals serving our customers in the post-acute care market.

Implementation Trainer / Consultant

Poor Training

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