Brightree reviews

3.4

60% would recommend to a friend

(188 total reviews)
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Matt Mellott

91% approve of CEO

58% positive business outlook

Brightree has an employee rating of 3.4 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightree employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

188 reviews
5.0
Nov 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Everyone is very nice and helpful with anything that you need as a new person. The work load keeps you busy and going all day, which is perfect for a person that wants to learn and grow in their career.

Cons

It would be nice to get more Holidays off.

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Brightree Response
11y
We frequently evaluate our day's off offering compared to others in the industry, our market, etc... because we want to be competitive. As a result, we added the Friday after Thanksgiving last year as a new regular day off. This year, when our CEO realized that Christmas and New Year's day were on Thursday, he added the following Friday's to the days off list as well. Not too bad!
5.0
Nov 12, 2013
Recommend
CEO approval
Business Outlook

Pros

-Interview process was a pleasure - open dialogue with multiple members of management, peers and developers -Fast-paced and challenging environment -Honest and straightforward management team -Company is focused on putting client needs first

Cons

-Lack of organizational chart or employee listing wi/ job titles makes it difficult for new employees to learn the team

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Brightree Response
11y
The choice of the word "family" says a lot about being here at Brightree. As far as the Org Chart goes, we still prefer to not hand over a full org chart to new employees on Day 1; but we do provide a high level org chart, and ask the managers to provide departmental information to their new hires. And we do have a company-wide directory that is accessible to all.
4.0
Nov 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Brightree is an industry leader, if not trend setter in SaaS Post-Acute Care business management. My position butts up to many different parts of the organization and I can say that aggressive, work-oriented professionals succeed here.

Cons

Employee Benefits and retention seem to be a focus for executive management as items slated for imporovement. The company could also use help with internal training and recongition.

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Brightree Response
11y
The reviewer points out that [their] "position butts up to many different parts of the organization..." This is a good thing (it's listed as a 'Pro'). One of nice things about Brightree's culture is that this is a workplace that is seemingly free from "silos". Why? Because the message from the top down is clear - we're ALL here to serve our customers. So whether you are a team member in Customer Support, Sales, Accounting, Marketing, Development, QA, Customer Success, Professional Services, or HR - we're all on the same page. The saying goes, "there is no 'I' in TEAM".
Viewing 172 - 174 of 188 Reviews

Glassdoor has 198 Brightree reviews submitted anonymously by Brightree employees. Read employee reviews and ratings on Glassdoor to decide if Brightree is right for you.