Brightspeed reviews

3.2

54% would recommend to a friend

(249 total reviews)
avatar

Tom Maguire

56% approve of CEO

48% positive business outlook

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

249 reviews
5.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Launching a superior fiber product in communities with limited or inferior internet options. Empowered to drive my business unit in a fast paced startup environment where it is encourage to test and learn, fail fast and try again.

Cons

As typical in the first year of a startup, a lot of focus has to be put on building the foundation before you are able to fulling launch innovative marketing plans. This is a short term challenge though.

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Brightspeed Response
2y
We appreciate you sharing your experience and perspective!
5.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

This company is all about customer service, and they really mean it. I've worked for other companies that say they care about customer service but that wasn't true.

Cons

They are still new so they have a lot to figure out. They are working things out quickly, though.

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Brightspeed Response
2y
Although it appears you are no longer working with us, we really appreciate you sharing your views on our commitment to customer service! Providing excellent customer service is core to everything we do and we will continue to improve.
4.0
Jul 5, 2023

Manager

Recommend
CEO approval
Business Outlook

Pros

Fast paced motivated technology leaders.

Cons

Pace can be overwhelming at times.

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Brightspeed Response
2y
We understand that the pace in a startup environment can be overwhelming at times, but we truly appreciate your hard work!
Viewing 214 - 216 of 249 Reviews

Glassdoor has 255 Brightspeed reviews submitted anonymously by Brightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Brightspeed is right for you.