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Brightview Senior Living

Engaged Employer

Brightview Senior Living reviews

4.2

82% would recommend to a friend

(487 total reviews)
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Doug Dollenberg

87% approve of CEO

81% positive business outlook

Brightview Senior Living has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Brightview Senior Living employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

487 reviews
1.0
Jan 17, 2018

Poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paid parking. Many company paid functions. Bad part is most times you have to waste your off-hours socializing with people you don’t care for in the first place.

Cons

Upper management at headquarters location has no clue what is going on within each department, which is a lot of disfunction and favoritism. Bad managers are hard to get rid of but prevail here.

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Brightview Senior Living Response
8y
Thanks for sharing your feedback - every review helps us get better. We get a lot of great feedback about our company paid functions. We put those on because we have a group that cares for each other and enjoys getting to know each other beyond the busy workplace. While we encourage participation in those events, they are always on a voluntary basis. Perhaps we can do a better job communicating expectations around those events. Transparency is an important topic that is discussed often among our senior management team. For those reasons, we have several options for associates to share concerns. While we hope concerns can be shared openly, we understand some of our associates prefer other methods so we offer annual associate engagement surveys and a confidential hotline. Last year, all the members in senior management hosted small group lunches to gain specific information about top associate concerns. It was made clear that any information obtained during these lunches would be used to improve. There was no topic off limits and if any associate wasn’t comfortable with discussing their concern(s) within these lunches, the senior manager would be available on a one-on-one basis. It is unclear from this review whether or not you had an opportunity to attend one of the lunches and communicate your concerns. We certainly understand that not every associate will find success within Brightview but it is our goal to always be transparent, communicate expectations, and provide our associates with every tool to be successful. We thank you for feedback and we wish you success in all you do. Thanks again for your review.
2.0
Nov 27, 2017

Wellness Nurse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Residents, families, good benefits

Cons

one nurse per shift, not enough support

3.0
Sep 20, 2017

Constant changes and no one listens or asks why

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, purposeful work, decorated to be a homelike environment

Cons

the company and community lack communication and seem to take a run and hide approach to any problem when they are brought to attention. Same issues with management being unprofessional go on constantly with staff and front line staff are told they will be held accountable but none of the people managing us are. The executive director and hr do not communicate to staff until last minute. Some people really try and they go unnoticed and unappreciated. Hard work does not pay off at this company but I still do it for the residents.

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Brightview Senior Living Response
8y
Thank you for taking the time to write us a review. What you've described about our management is not consistent with our expectations so we'd love to understand more. We agree that much of what we do is for our residents and we believe an engaged associate, that feels appreciated for the work they perform, is an essential component for a genuine great place to live and work. To that end, we welcome a conversation so we can better understand the concerns. We encourage you to reach out to the home office human resource team at (410) 962-0595 and talk with Vicki White, Director of Talent & Employee Relations.
Viewing 112 - 114 of 487 Reviews

Glassdoor has 496 Brightview Senior Living reviews submitted anonymously by Brightview Senior Living employees. Read employee reviews and ratings on Glassdoor to decide if Brightview Senior Living is right for you.