Brilliant Earth reviews

3.0

36% would recommend to a friend

(470 total reviews)
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Beth Gerstein

43% approve of CEO

33% positive business outlook

Brilliant Earth has an employee rating of 3.0 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brilliant Earth employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

470 reviews
5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Commission and great team chemistry

Cons

No parking covered by job

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Brilliant Earth Response
7mo
Thank you for your feedback! We are so happy to hear about your positive experience on the Brilliant Earth team.
5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. The product is really fun to handle as well, which creates a good environment.

Cons

It's a lot of information all at once. But they do a pretty good job at teaching the in's and out's of the store. Also retail hours are sometimes long, but if you worked retail before you get used to it.

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Brilliant Earth Response
7mo
Thank you for your feedback! We are so happy to hear about your positive experience on the Brilliant Earth team so far.
3.0
Oct 20, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

Get to meet new people everyday

Cons

You have to work the customer service line while still managing all your own sales projects.

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Brilliant Earth Response
7mo
We appreciate your feedback. Thank you for leaving your review.
Viewing 28 - 30 of 470 Reviews

Glassdoor has 481 Brilliant Earth reviews submitted anonymously by Brilliant Earth employees. Read employee reviews and ratings on Glassdoor to decide if Brilliant Earth is right for you.