Brilliant Earth reviews

3.0

36% would recommend to a friend

(470 total reviews)
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Beth Gerstein

43% approve of CEO

33% positive business outlook

Brilliant Earth has an employee rating of 3.0 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brilliant Earth employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

470 reviews
2.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Work with fun product Having good team members will make it a more enjoyable experience PTO rolls over Insurance is pretty good This particular role has less client interaction but will be required at times

Cons

No bonus Minimal employee discount which has recently gotten worse No sick pay Not much support for difficult clients in showrooms High turnover rate so you will take on many roles.

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Brilliant Earth Response
9mo
Thank you for sharing your perspective and experiences with us.
4.0
Sep 15, 2025

Fun place, subpar management

Recommend
CEO approval
Business Outlook

Pros

Fun place to work, company dinners and team building.

Cons

Subpar management, lack of communication

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Brilliant Earth Response
9mo
We appreciate you sharing your review and are glad to hear you enjoyed your experience on team!
1.0
Sep 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people and location and benefits

Cons

Absolutely no work life balance super toxic

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Brilliant Earth Response
10mo
We appreciate your feedback. Thank you for leaving your review.
Viewing 34 - 36 of 470 Reviews

Glassdoor has 481 Brilliant Earth reviews submitted anonymously by Brilliant Earth employees. Read employee reviews and ratings on Glassdoor to decide if Brilliant Earth is right for you.