Brilliant Earth reviews

3.0

38% would recommend to a friend

(470 total reviews)
avatar

Beth Gerstein

44% approve of CEO

35% positive business outlook

Brilliant Earth has an employee rating of 3.0 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brilliant Earth employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

470 reviews
5.0
Oct 20, 2017
Recommend
CEO approval
Business Outlook

Pros

As a new hire at Brilliant Earth, you will be working in your listed duties right from the start. Brilliant Earth offers many opportunities for advancement and on the job learning. Everyone at Brilliant Earth is engaged with their work and extremely hard working.

Cons

Some days require longer hours. This should be expected in a retail environment. Your work is very visible, and the long hours are worth it.

1.0
Aug 15, 2017

Employees are replaceable mindset

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sometimes you get a $5 stipend for snacks if you work on the weekends.

Cons

They do not care about their employees. If you have opinions keep them to yourself because management does not care to listen and you will be fired.

5.0
Aug 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Given the company's growth, there are many opportunities to try and learn new things. The company is very open to allowing employees to take on new challenges, even when they do not have a specific background in that area, but have demonstrated solid problem solving, team management or other relevant skills. The team is incredibly dedicated and thoughtful and continually seeks ways to improve process or do things more efficiently. It's a great learning opportunity to see a business grow through the process of scaling and understand all that entails. It is also really fun to work with such beautiful products and to hear the touching stories of our customer engagements - to be a part of such an important in their lives is really special. I also love the way the company authentically works to make a difference in the world and the jewelry industry - the desire to make a positive impact is embraced by the team and is a great motivator.

Cons

This is not the place for people that want a very defined structure with the same tasks every day, that want to follow a previously defined process, or that are not comfortable identifying and vocalizing opportunities for improvement on a regular basis. The company moves at a fast pace, so you have to enjoy that type of environment for it to be a good fit.

Viewing 436 - 438 of 470 Reviews

Glassdoor has 481 Brilliant Earth reviews submitted anonymously by Brilliant Earth employees. Read employee reviews and ratings on Glassdoor to decide if Brilliant Earth is right for you.