Brilliant Earth reviews

Lots of miscommunication, priority shifts, and confusion with upper management.

The company offers a “Flexible Time Off” policy, stating there’s no minimum, maximum or suggested number of days off per year. In reality, the unwritten norm is under 15 days (including sick days and personal time). If an employee takes more than 20 days, HR will flag it and report it to leadership. There are only 7 paid company holidays per year, which is far below industry average. The culture makes it very difficult to take time off. Taking vacation can come with subtle guilt-tripping or the fear of being seen as less committed. Burnout is common, and work-life balance is often talked about but rarely supported in practice.