Does BronxWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, BronxWorks employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at BronxWorks. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at BronxWorks?

44% of BronxWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BronxWorks 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at BronxWorks?

Case Manager (74) , Program Coordinator (6) , Program Director (6) , Program Specialist (6) , Program Assistant (5) , Resource Navigator (5) , Social Worker (5) , Director (4) , Coordinator (3) , Housing Specialist (3) , Administrative Assistant (2) , Care Manager (2) , Client Care Coordinator (2) , Cqi Specialist (2) , Youth Worker (2)

What are the pros of working at BronxWorks according to real employee reviews?

"The benefits are great." ((in 17 reviews)); "My coworkers are a great" ((in 14 reviews)); "Good Salary per year but not a lot of overtime" ((in 10 reviews)); "• Great colleagues" ((in 8 reviews)); "My supervisor was great and the case managers at Homebase are a great group." ((in 8 reviews))

What are the cons of working at BronxWorks according to real employee reviews?

"Poor management" ((in 24 reviews)); "Upper management a little rough to deal with" ((in 13 reviews)); "They expected every Case Manager to work 12 hours a day, and wrote people up for minor mistakes." ((in 12 reviews)); "No trainings (not even for new employees)." ((in 10 reviews)); "Low pay" ((in 6 reviews))

What are employees saying about BronxWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BronxWorks layoffs and their outlook for job security at BronxWorks in 2026.

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BronxWorks

BronxWorks reviews

3.3

44% would recommend to a friend

(241 total reviews)

Eileen Torres

64% approve of CEO

50% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.4

Career opportunities

3.1

Culture & values

3.0

Work/Life balance

2.7

Senior management

BronxWorks has an employee rating of 3.3 out of 5 stars, based on 241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BronxWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

241 reviews

1.0

Feb 17, 2021

The only good part is the clients

Case manager

Recommend

CEO approval

Business Outlook

Pros

The clients are incredibly resilient people and working with them felt so rewarding. Days are busy which makes the time go by fast and you get to go out into the field with clients to take them to their appointments and grocery shopping etc. so you're not just sitting at a computer all day every day. Great training opportunities.

Cons

Upper management is truly atrocious. My mental health definitely suffered from a complete lack of support and disregard for the hard work of case managers. It felt like we were always being punished and I'm not sure why. Toxic environment made it so that case managers never lasted at the job more than 2 years.

BronxWorks Response

Thank you for your feedback. We know the workload is heavy as we have a lot of clients. We strive to improve so any suggestions help.

4.0

Feb 1, 2021

Good supervision

Caseworker

Recommend

CEO approval

Business Outlook

Pros

Best supervisor I've ever had. Very thorough.

Cons

Tough job like any caseworker job is.

3.0

Jan 28, 2021

It's higher management that's the issue.

Housing specialist

Recommend

CEO approval

Business Outlook

Pros

The work is rewarding and your immediate staff may actually be really cool.

Cons

Case managers are almost always overworked with an average caseload of about 20-30 people. The shelter I worked at serviced 200 men. But it's manageable. Immediate staff such as supervisor, assistant site director and director are cool but above them is where the issues exist.

BronxWorks Response

Thank you for your feedback and your service. Pay scale is within industry standards and is determined by contracts not upper management.

Viewing 172 - 174 of 241 Reviews

Jobs at BronxWorks

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