Does Brother USA pay their employees well?

According to anonymously submitted Glassdoor reviews, Brother USA employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Brother USA. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Brother USA?

63% of Brother USA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brother USA 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brother USA?

Marketing (8) , Manager (7) , Product Manager (5) , Senior Manager (5) , Intern (4) , Director (3) , Sales (3) , Sales Manager (3) , Accountant (2) , Chef De Marché (2) , Director of Sales (2) , Marketing Director (2) , Marketing Specialist (2) , Product Marketing (2) , Project Manager (2)

What are the pros of working at Brother USA according to real employee reviews?

"Great benefits and good company to work with." ((in 23 reviews)); "and great people!" ((in 14 reviews)); "Decent pay and benefits" ((in 10 reviews)); "Work life balance is good for most" ((in 6 reviews)); "Salary, benefits, challenging sales environment." ((in 5 reviews))

What are the cons of working at Brother USA according to real employee reviews?

"Management is clueless and disorganized." ((in 14 reviews)); "Most manager are able and good leaders, but few are, really, absolutely the worst I have ever seen." ((in 4 reviews)); "Cliquey office politics outshine any actual accomplishments or skills." ((in 3 reviews))

What are employees saying about Brother USA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brother USA layoffs and their outlook for job security at Brother USA in 2026.

What are the top reviewed Brother USA locations?

Bridgewater , Bartlett , Memphis , New Brunswick , Basking Ridge , Branchville , Edison , Hillsborough , Jersey City , Monroe Township , Piscataway , Chicago , Richmond , Washington , Arlington , Midland , Cordova , Irvine , Los Angeles , Boulder , Bethlehem , Villanova , Fort Lauderdale , Atlanta , Cleveland Heights

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Brother USA

Brother USA reviews

3.6

63% would recommend to a friend

(158 total reviews)

Kenji Kamei

100% approve of CEO

46% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Culture & values

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Brother USA has an employee rating of 3.6 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brother USA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

158 reviews

1.0

Mar 28, 2019

Stay Away! No longer a loyal & family oriented company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything that was good about working here is long gone!!

Cons

No longer care about their long time loyal customer's nor employees. Full of unskilled managers and directors, all politically driven by their brown nose subordinates. Cliquey office politics outshine any actual accomplishments or skills. Constant hirings and firings in a perpetual revolving door. If office politics are your thing, and you know how to act and pretend that you know everything, while brown nosing your managers and directors... then this is a good place for you. Those who are experienced, honest, ethical and loyal individuals... and do ACTUAL work, look elsewhere.

1.0

Aug 19, 2018

Stay away - would not recommend this company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

decent salary encountered some nice employees

Cons

few breakthrough products, little opportunity for women, they seem to get rid of good employees out of the blue, HR doesn't support staff rights as they should

2.0

Jul 17, 2018

Sales

Sales representative

Recommend

CEO approval

Business Outlook

Pros

The Pros have left the company!

Cons

The Cons are everywhere. I believe their products are becoming a commodity, with less loyalty and pricing power. I believe they are slow to innovate new categories of products I believe that upper management is lacking I hear regularly departments are cutting employees

Viewing 28 - 30 of 158 Reviews

Jobs at Brother USA

Senior Administrative Assistant

Associate, Customer Service Development

Manager, Campaign Strategy & Management

Senior Manager, Logistics Transformation

Specialist, Enterprise Navigator Program (Sales & Marketing)