Brother USA reviews

3.6

63% would recommend to a friend

(157 total reviews)
avatar

Kenji Kamei

100% approve of CEO

46% positive business outlook

Brother USA has an employee rating of 3.6 out of 5 stars, based on 157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brother USA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Reviews by job title

157 reviews
2.0
Feb 10, 2016

I wish I hadn't stayed so long

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has great benefits and at one time, it was a good place to work. It felt like you worked with family members. BUT - Like all families, there are some you wish you didn't have to see during the holidays, much less on a daily basis...

Cons

Too numerous to list them all. Other reviewers have just about everything there is to be said. The company wanted to change, but they wanted the people at the bottom to change, and have that change work up the ladder. Things just don't work that way. Change has to come from the top down, and not by changing presidents every 8 - 10 years. They kept talking about succession planning the last few years. I never saw anyone replace anyone in any role except at the bottom of the pile.

1.0
Feb 2, 2016

What a mess!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing good to say about Brother.

Cons

I wish I would have taken the advise from this board when I was offered the job. Everything that was written is true. The place is a mess and the people are downright nasty. Management hasn't a clue. HR is run by a bunch of egomaniac bullies. The head of HR is the biggest phony I have ever met. Smiles at you while stabbing you in the back. I was told stories of how HR turns on you if you report sexual harassment...they tolerate it and treat you as a pariah. I reiterate...what a mess. So glad I saw the writing on the wall and got out of there!!!

2.0
Jul 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, challenging sales environment.

Cons

Cronyism and internal politics have priority over competence. Management also has found ways to fire people who've made President's Club for many years if they're suddenly facing a serious health issue. Company rules and Code of Ethics are only enforced against people not within management's inner circle. For example, some people who break rules constantly and put the company in legal jeopardy somehow get promoted. Others aren't given the common courtesy that would be expected of for all productive employee. Upper management will also insist that they take prospective sales candidates out to lunch and have made fun of many of them which shows a total lack of professionalism. Being discreet and just not hiring someone would be what other companies do. Upper management thinks it's OK to humiliate candidates they don't feel are up to snuff. Yes, I could go one and on. Unfortunately, it's all true.

Viewing 4 - 6 of 157 Reviews

Glassdoor has 183 Brother USA reviews submitted anonymously by Brother USA employees. Read employee reviews and ratings on Glassdoor to decide if Brother USA is right for you.