Does Brother USA pay their employees well?

According to anonymously submitted Glassdoor reviews, Brother USA employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Brother USA. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Brother USA?

63% of Brother USA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brother USA 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brother USA?

Marketing (8) , Manager (7) , Product Manager (5) , Senior Manager (5) , Intern (4) , Director (3) , Sales (3) , Sales Manager (3) , Accountant (2) , Chef De Marché (2) , Director of Sales (2) , Marketing Director (2) , Marketing Specialist (2) , Product Marketing (2) , Project Manager (2)

What are the pros of working at Brother USA according to real employee reviews?

"Great benefits and good company to work with." ((in 23 reviews)); "and great people!" ((in 14 reviews)); "The pay is decent and the benefits are good." ((in 9 reviews)); "great benefits and great employees" ((in 6 reviews)); "Good Company, great benefits and most employees stay for a long time." ((in 5 reviews))

What are the cons of working at Brother USA according to real employee reviews?

"Management is clueless and disorganized." ((in 12 reviews)); "Most manager are able and good leaders, but few are, really, absolutely the worst I have ever seen." ((in 6 reviews)); "The company is making so called changes but these changes are being felt more by the lower level employees while the senior management continues to stay in their cushy jobs." ((in 5 reviews)); "Salaries are not competitive with the market, Also the salary gap between colleagues in the same role can be very different It is a very lean organization with minimal growth opportunities" ((in 3 reviews)); "Cliquey office politics outshine any actual accomplishments or skills." ((in 3 reviews))

What are employees saying about Brother USA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brother USA layoffs and their outlook for job security at Brother USA in 2026.

What are the top reviewed Brother USA locations?

Bridgewater , Bartlett , Memphis , New Brunswick , Basking Ridge , Branchville , Edison , Hillsborough , Jersey City , Monroe Township , Piscataway , Chicago , Richmond , Washington , Arlington , Midland , Cordova , Irvine , Los Angeles , Boulder , Bethlehem , Villanova , Fort Lauderdale , Atlanta , Cleveland Heights

Brother USA reviews

3.6

63% would recommend to a friend

(157 total reviews)

Kenji Kamei

100% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (157 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brother USA has an employee rating of 3.6 out of 5 stars, based on 157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brother USA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Reviews by job title

157 reviews

2.0

Jan 28, 2026

Not a serious organization - decisions driven by ego, not expertise

Operations

Recommend

CEO approval

Business Outlook

Pros

Some talented individual contributors who genuinely want to do good work Opportunities to learn what not to do in supply chain/operations leadership If you like indecision and constant change, you’ll get plenty of it

Cons

If your comfortable "doing as you are told" from the top-down direction with limited room to influence decisions, you may do fine . Meetings are usually predetermined. Experience is discounted in favor of "certificates" - limited real-world experience, confidence unbacked by competence and "call in the consultants." If you want to work in a disciplined environment where leadership respects and uses expertise, data, and structured problem solving, this likely won't be a fit.

4.0

Jul 25, 2025

Good place

Vp of marketing

Recommend

CEO approval

Business Outlook

Pros

Nice people and office environment

Cons

Lots of work, lots of priorities

2.0

May 6, 2025

Not A Workplace for Young People

Channel marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits Hybrid work Convenient location

Cons

Experienced sexual harassment and unfair treatment

Brother USA Response

1y

Thank you for sharing your feedback. We want to be clear that we take harassment allegations very seriously. Our policies are designed to protect everyone and ensure that issues are investigated thoroughly, fairly, and respectfully. We remain committed to maintaining a safe, respectful, and inclusive workplace for all employees.

Viewing 7 - 9 of 157 Reviews

Jobs at Brother USA

Specialist, Customer Accounts

Senior Administrative Assistant

Coordinator, CS System & Project Support

Manager, Vendor Operations

Associate, Customer Service Development

Brother USA

Brother USA reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not a serious organization - decisions driven by ego, not expertise

Good place

Not A Workplace for Young People

Jobs at Brother USA

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