Does Brother USA pay their employees well?

According to anonymously submitted Glassdoor reviews, Brother USA employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Brother USA. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Brother USA?

63% of Brother USA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brother USA 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brother USA?

Marketing (8) , Manager (7) , Product Manager (5) , Senior Manager (5) , Intern (4) , Director (3) , Sales (3) , Sales Manager (3) , Accountant (2) , Chef De Marché (2) , Director of Sales (2) , Marketing Director (2) , Marketing Specialist (2) , Product Marketing (2) , Project Manager (2)

What are the pros of working at Brother USA according to real employee reviews?

"Great benefits and good company to work with." ((in 24 reviews)); "The majority of the people are friendly & are team oriented." ((in 14 reviews)); "Pay and benefits are good." ((in 8 reviews)); "great benefits and great employees" ((in 6 reviews)); "Work life balance is good for most" ((in 5 reviews))

What are the cons of working at Brother USA according to real employee reviews?

"Management is clueless and disorganized." ((in 14 reviews)); "Most manager are able and good leaders, but few are, really, absolutely the worst I have ever seen." ((in 6 reviews)); "The company is making so called changes but these changes are being felt more by the lower level employees while the senior management continues to stay in their cushy jobs." ((in 5 reviews)); "Cliquey office politics outshine any actual accomplishments or skills." ((in 3 reviews))

What are employees saying about Brother USA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brother USA layoffs and their outlook for job security at Brother USA in 2026.

What are the top reviewed Brother USA locations?

Bridgewater , Bartlett , Memphis , New Brunswick , Basking Ridge , Branchville , Edison , Hillsborough , Jersey City , Monroe Township , Piscataway , Chicago , Richmond , Washington , Arlington , Midland , Cordova , Irvine , Los Angeles , Boulder , Bethlehem , Villanova , Fort Lauderdale , Atlanta , Cleveland Heights

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Brother USA

Brother USA reviews

3.6

63% would recommend to a friend

(158 total reviews)

Kenji Kamei

100% approve of CEO

46% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Culture & values

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Brother USA has an employee rating of 3.6 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brother USA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

158 reviews

4.0

Oct 4, 2020

Stable, Secure Company with a Solid Corporate Culture

Marketing director

Recommend

CEO approval

Business Outlook

Pros

Challenging status quo is encouraged, empowerment, career mobility, stability/security

Cons

Not as progressive as they need to be for 2020, part of global Japanese company which brings on its own challenges, change is slower than we'd like

2.0

Apr 5, 2020

Mismanaged company going downhill very fast

It expert

Recommend

CEO approval

Business Outlook

Pros

Relatively good benefits. Nice offices.

Cons

Company not doing well due to no new products. Management is clueless and disorganized. Politics - "yes" is the only allowed answer. Fiascos and disasters with every new project. Too many clueless people try to handle projects and processes with predictable results.

4.0

Dec 13, 2019

Super Company!

Senior operations manager

Recommend

CEO approval

Business Outlook

Pros

Worklife balance, compensation, benefits. Been with the company for 12 years. Stable and strong leadership.

Cons

Career pregression. It's imperative you take your own career into your hands at Brother. There are many opportunities for advancement but you need to apply and aggressively persue those opportunities.

Viewing 124 - 126 of 158 Reviews

Jobs at Brother USA

Associate, Customer Service Development

Specialist, Customer Accounts

Manager, Outbound Transportation

Senior Administrative Assistant

Coordinator, CS System & Project Support