Does Brother USA pay their employees well?

According to anonymously submitted Glassdoor reviews, Brother USA employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Brother USA. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Brother USA?

63% of Brother USA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brother USA 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brother USA?

Marketing (8) , Manager (7) , Product Manager (5) , Senior Manager (5) , Intern (4) , Director (3) , Sales (3) , Sales Manager (3) , Accountant (2) , Chef De Marché (2) , Director of Sales (2) , Marketing Director (2) , Marketing Specialist (2) , Product Marketing (2) , Project Manager (2)

What are the pros of working at Brother USA according to real employee reviews?

"Great benefits and good company to work with." ((in 24 reviews)); "The majority of the people are friendly & are team oriented." ((in 14 reviews)); "Pay and benefits are good." ((in 8 reviews)); "great benefits and great employees" ((in 6 reviews)); "Work life balance is good for most" ((in 5 reviews))

What are the cons of working at Brother USA according to real employee reviews?

"Management is clueless and disorganized." ((in 14 reviews)); "Most manager are able and good leaders, but few are, really, absolutely the worst I have ever seen." ((in 6 reviews)); "The company is making so called changes but these changes are being felt more by the lower level employees while the senior management continues to stay in their cushy jobs." ((in 5 reviews)); "Cliquey office politics outshine any actual accomplishments or skills." ((in 3 reviews))

What are employees saying about Brother USA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brother USA layoffs and their outlook for job security at Brother USA in 2026.

What are the top reviewed Brother USA locations?

Bridgewater , Bartlett , Memphis , New Brunswick , Basking Ridge , Branchville , Edison , Hillsborough , Jersey City , Monroe Township , Piscataway , Chicago , Richmond , Washington , Arlington , Midland , Cordova , Irvine , Los Angeles , Boulder , Bethlehem , Villanova , Fort Lauderdale , Atlanta , Cleveland Heights

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Brother USA

Brother USA reviews

3.6

63% would recommend to a friend

(158 total reviews)

Kenji Kamei

100% approve of CEO

46% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Culture & values

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Brother USA has an employee rating of 3.6 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brother USA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

158 reviews

1.0

Mar 6, 2023

Toxic environment, politics, & HR has too much say

Marketing

Recommend

CEO approval

Business Outlook

Pros

- 1/2 day Fridays - Good benefits

Cons

- HR has too much say in who gets promoted & when given that they do not know the inner workings of a team dynamic or the day to day that goes on within a team / group. It should be left up to upper leadership or managers to make those determinations, with support from HR. This HR team is way too political in who they push for promotions - their friends. It's a very odd dynamic. - The shift from two days in office to three days in office was rough for everyone. Brother is too old school in this mentality that in office work is better than working from home and is better for employees. - Provide more opportunities for growth! It shouldn't take someone 10 years or more to get promoted, especially if the person does their job well!

1.0

Nov 6, 2019

Not great

Pmo

Recommend

CEO approval

Business Outlook

Pros

The less you do, the more you succeed

Cons

Horrible. Out dated. What’s sensible about the board being all Sr. VPs? Allows poor behavior and a VP with no knowledge and experience to run a department. Do not work here if you want to keep your skills, they’ll suck any logical business sense right out of you.

3.0

Nov 11, 2018

So-So

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

Great benefits, okay pay, pretty competent and fun coworkers, and wonderful work-life balance.

Cons

They have a FORCED bell-curve for performance reviews. I had to tell great-performing employees that they were a "2" out of "5" which was really poor. HR is terrible. Too many chiefs and not enough Indians. There are several 'sects' of the business. Instead of having one great fluid system, there are several half-worked systems that usually break. It's pretty frustrating.

Viewing 19 - 21 of 158 Reviews

Jobs at Brother USA

Specialist, Customer Accounts

Associate, Customer Service Development

Manager, Outbound Transportation

Senior Specialist, Export

Senior Administrative Assistant