Great company needs work on middle management
Pros
The company on its own is trying its best. They have had a lot of good initiatives and the culture was great as well. You get the usual SAAS benefits plus more in some cases. The new office was definitely amazing and really was inviting.
Cons
The issues are primarily with middle management. Many department heads aren't really that great and lack managerial skills. This creates too much of friction between Manager and reportees. Company did keep trainings for Managers for this but many did not take it seriously since they don't find anything wrong with their way of handling things. I know this is a very common issue across organisations but I think BrowserStack can be amazing by fixing just one thing. Also there was no work from home policy. I think this was the most requested thing in every employee survey that was ever taken.