Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,769 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Sep 28, 2025

Love it!

Recommend
CEO approval
Business Outlook

Pros

The environment is lively, great team to work with, the job itself is really fun and rewarding too. Can never get tired of this!

Cons

Don't have much bad to say. The process for each bear can be tedious, but it's worth it to see the smile on people's faces when they take their plushie home!

1.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

There are truly some good people there who are in the trenches with you all united by how much we regretted taking the job and are all aggressively seeking new employment elsewhere.

Cons

The have record revenues but have yearly layoffs, especially POC in favor of white men and woman. If you are looking for a diverse and rich work culture LOOK ELSEWHERE. Comments from co-workers can be flat out racist. Very much a "mean girl" atmosphere. If you don't look like them they make sure you know it. They only hire from the outside for leadership roles. Working until 7 or 8pm every night for management is expected as well as being "on call" over the weekends. This was one of the most hostile places I have ever worked. AVOID!

Viewing 55 - 57 of 1,769 Reviews

Glassdoor has 1,850 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.