Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,770 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Making peoples days a little brighter.

Cons

Watching the price hiking the company was doing to the bears, while I worked there for 2 years

2.0
Apr 14, 2025

Late-Stage Capitalism

Recommend
CEO approval
Business Outlook

Pros

• 9/10 you will have a happy customer and positive experience • A great way to meet new people • You get to interact with customers of all ages • Part* of uniform provided • Breaks are 30 mins - 1 hour depending on your shift hours

Cons

• Job description DOES NOT begin to cover the expected level of responsibility • Wage paid by age • Expect to be scheduled for your minimum hours per week + don’t expect any help from management if your availability changes or you need extra hours after you’ve been hired. You have a better chance of taking someone else's shift entirely. • Paid monthly (?!) AND required to work a back*month* • The systems for payroll, clock-in etc. are old and buggy • Collective bonuses are impossible to achieve and personal bonuses are almost non-existent unless legally required • You do more manual labour than sales - making it even harder to reach collective goals • You will not be thanked for working late, covering last minute shifts, or anything for that matter. It is expected of you to go above and beyond, above and beyond - without so much as a thank you.

2.0
Apr 13, 2025

Don't be fooled

Recommend
CEO approval
Business Outlook

Pros

Environment, Coworkers, Experiences, and Discounts

Cons

Management, Corporate, Availability, Pay, and Communication

Viewing 118 - 120 of 1,770 Reviews

Glassdoor has 1,851 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.