Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,771 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Sep 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Making people smile and have fun Some of the people I worked with

Cons

It used to be about the team and and maintaining a great associate experience who would then give a great guest experience. I used to feel valued and that my tenure and knowledge was important. Lately I just felt taken advantage of. They just wanted me to do everything without even being asked and without any acknowledgement. And when something wasn't done it was my fault. When I had an issue I wanted to discuss/fix it wa of no importance to any upper management. Basically just told me we will sit and discuss and then ignored me hoping it would go away.

4.0
Jun 27, 2017

Not all departments are created equal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits Dogs allowed in office CEO seems to really care about the employees

Cons

Some benefits turn out to be at "manager's discretion" Little to no room to grow your career Low salaries for many non-management positions

3.0
Apr 24, 2017

Stocking and Inventory Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun work environment. Decent pay. The managers were nice.

Cons

High turn over rate. No flexibility on hours. Was passed over on a management position because they promised it to the other girl when they hired her, despite her inability to lead, poor customer service record and low sales.

Viewing 163 - 165 of 1,771 Reviews

Glassdoor has 1,852 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.