Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,771 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Feb 22, 2017

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work, life balance, compressed work week

Cons

Reactive management style, not strategic marketing

5.0
Dec 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Very fun work environment Not super stressful No required overtime Ability to move up from bear builder to management in time Great culture

Cons

Might have to work holidays Occasionally have to work nights (later than normal) for floorsets Pay could be better

4.0
Oct 29, 2016

Depends on the manager

Recommend
CEO approval
Business Outlook

Pros

Working with kids! I didn't think I would be good with kids before starting this job, but it was so much fun. We were encouraged to play and go out of our way to make guests' visits special. All the merchandise is really cute and fun/easy to sell. The management team that hired me was incredible and some of the most sincerely kind people I've ever met, and I still consider them good friends. This was my first retail job and I was very shy starting out, but the management team was so patient and supportive with me and helped me grow so much.

Cons

Our head manager left the store eventually and replaced him with someone from outside the company instead of promoting from within, which rubbed me the wrong way considering someone on the management team had been with the company for years and years and deserved the promotion. After that, the store sort of fell apart and got very disorganized and felt less happy. It felt like a different store.

Viewing 166 - 168 of 1,771 Reviews

Glassdoor has 1,852 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.