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      Bullhorn

      Engaged Employer

      Bullhorn reviews

      3.9

      70% would recommend to a friend

      (723 total reviews)
      avatar

      Art Papas

      80% approve of CEO

      64% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.0

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      Bullhorn has an employee rating of 3.9 out of 5 stars, based on 723 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bullhorn employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      723 reviews
      5.0
      Nov 21, 2019

      Great team to work with

      Product consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are what makes Bullhorn so special. Even though I work remotely and all of my team members are in a different location we have a great relationship. Also, Bullhorn cares about the remote employees and tries to involve everyone in-company events. Also, the leaders are trying to listen more closely to frontline employees and their concerns and need to make more work and life balance.

      Cons

      If you are a remote employee, you can be a little bit out of the loop however, communication from team leaders and chat groups and social chats groups, buddy system between departments are helping with this issue and give more networking opportunities.

      avatar
      Bullhorn Response
      6y
      Thank you for this valuable feedback. As our remote workforce is growing we are always looking to strengthen communication and provide a cohesive culture to all our employees. We will continue to listen and take action. Thanks for noticing.
      4.0
      Nov 21, 2019

      Great culture & people

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bullhorn has a huge focus in culture and it shows - not just great perks typical of tech companies, but the 5 core values are consistent across most employees and how the Bullhorn operates which fosters a really positive & collaborative environment. Management is always looking for ways to treat employees more fairly and to improve overall satisfaction on every front. Leaders themselves are very accessible and opportunities for growth are everywhere. Diversity & inclusion as well as community service are also big focuses. I enjoy the work we do, the people we work with, and the mission we all work towards - it's been a very positive experience.

      Cons

      A few years ago, it was discussed at a town hall that companies can be successful by pursuing one of a few avenues, including being customer obsessed, focusing on operation efficiency, being a cost leader, etc. We decided, with examples like Amazon and Zappos, that Bullhorn's path to success was through delivering an incredible experience. We've ended every meeting & presentation with this mantra for the last 5+ years but I don't think we've lived up to that. Our internal policies from support to finance to development don't reflect a customer obsessed business. We've found our success by focusing on operational efficiency and delivering a truly premium product - from an ideology standpoint it feels more GE than Zappos. With PE pressure, and growth + profitability as a key focus, I can understand why that is but it creates a cognitive dissonance to be overly fed the customer experience mantra without the follow through. Despite a really positive experience overall, I consider this a main con as it consistently leads some really tough conversations/situations

      avatar
      Bullhorn Response
      6y
      Thank you for the positive feedback here - which I was happy to hear - and also for your constructive feedback. You raised customer experience. As you know, I talk about this all the time and it is very important to me and the rest of the executive team. It sounds like you may be frustrated with some of our internal policies and feel that they're not as customer friendly as they should be. We've always said that delivering an incredible experience for customers with enterprise software is very different than the approach that consumer brands like Zappos take when delivering shoes. Many of the concepts apply, but not all. We have to make hard decisions about the investment of resources because, unlike a pair of shoes that you can restock in a warehouse, our resources are extremely expensive. And, if you don't invest your resources properly, in the long run, it impacts your customer and your employee experience. While these tradeoffs can be tough at times, overall, they are good for both the customers and the business in the long run. We know this because our customer experience index has continued to rise steadily over the past few years and we continue to enjoy the highest net promoter score in the industry (recently measured by a third party). We aren't perfect. We have tons of work to do, but that's why "Create an Incredible Customer Experience" is our core purpose and not a mission that can be completed. We'll always be striving to get better and better each year.
      3.0
      Nov 18, 2019

      Face Paced, Unrealistic Goals

      Software support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun co-workers, remote environment, good benefits

      Cons

      The target goals make it nearly impossible to bonus. While I was never put on a program for missing my goals, it was nerve wrecking feeling like that could happen at any time and watching that happen to others. Pay is minimal in comparison to other remote employers for similar positions. They offer unlimited PTO but it has to be planned in advance and will depend on your length of service as to whether you get the days off or not.

      avatar
      Bullhorn Response
      6y
      Thank you for sharing your feedback!The great news is that we heard this feedback from a number of our team members. We listened and took action. I am excited to share that production targets were reduced some time ago and compensation was overhauled in October.
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