Businessolver reviews

3.4

63% would recommend to a friend

(560 total reviews)

Jon Shanahan

65% approve of CEO

55% positive business outlook

Businessolver has an employee rating of 3.4 out of 5 stars, based on 560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Businessolver employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

560 reviews
1.0
Jan 13, 2016

Fake Culture, values, and managment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Businessolver is a great company. They really care about about their employees. They have a stong work-life balance. I got sick and almost died. Businessolver really looked after me. The management reached out to me after my diagnosis and let me know that when I came back in two weeks they would catch me up to date. They wished me luck in surgery and told me that myself and my children were in their thoughts. I felt secure during my recovery. I knew my job was safe and that I had a huge support system. An extended family to say the least.

Cons

The CONs are that all of the PROs about Businessolver and the management are lies. They did not care when I was sick. Instead of caring how I was doing, what so ever, they were annoyed that I fell ill. They were bothered that my hours had to be reduced. They lied about my dedication, just to put someone else in my desk. I get it, profit before people.

2.0
Dec 4, 2015

You Would Be Better Off To Keep Looking!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really truly great Co-Workers! Great snacks (new snacks recently added)! Decent location in West Des Moines. The dress code is not strict.

Cons

I have never considered myself a disgruntled worker. I have listened over the years to my co-workers venting and I have played the devil's advocate to their frustration. I have offered a positive opinion and thoughtfully defended my employer. After all they sign our checks and allow us to keep a roof over our head and feed our family! Over the years I have slowly lost my eagerness to jump to my employers defense. I will explain some of the reasons why. As you have seen in many previous comments, we get a lot of "free" food. Well I don't really look at it as free food. When I was hired, I was told it was a benefit and perk. I earn this perk. The first couple of years that I worked for Businessolver, the meals were fun and exciting. My coworkers and I couldn't wait to see what was for lunch and appetizers. For the last 2-3 years, the majority of the meals and appetizers have been the same fare cycling through. Newbies that have been at the company for 2-3 months have been heard saying "do we only have these same 4 meals and apps". The answer is pretty much yes for the most part. Imagine how bored the people who have been at the company multiple years are with the "free food". When this is really part of your compensation, it is very disappointing when you either dislike something that is continually served or you are not able to eat something due to dietary restrictions. Regarding all of the posts that former or current employees have written about being overworked; some are probably completely correct and some may be over exaggerated. You will have those that do not stay focused during the day and then have tasks that are left at the end of the day. You will have those that have way too many clients and work their fingers to the bone, stay focused, beg for help and don't get it, you will also have those that have just the right amount of clients and just the right amount of workload and if they get overwhelmed they can ask their neighbor for help and they will get it. That is part of the problem at Businessolver; a huge amount of INCONSISTENCY, everywhere in the company! Every 6 months they change their business operating style. We would spend months writing processes and developing a plan of action for a business style. About the time we would have everything executed and starting to run smoothly, they would decide to have us change our process style again or the management style. It is not uncommon for someone in the organization to have 2-3 different reporting managers in a years time. It is constant chaos! (Not Creative Chaos like they try to convince you!) I could go on and on about how they overlook people who have been with the company for years and have worked so hard. The executives pick favorites and move those people up without knowing anything about their daily workday or interactions. They don't pay any attention to a persons business experience or hard work in the past or even now unless you are making a client happy. I have seen so many people move up in the company that cannot answer an email or phone call from a lower level employee; even an urgent one, unless it is coming from the right person that they want to impress! They know who to play up to and who they don't need to be concerned with and they move right up the ladder and there are so many of those people there. I am constantly shocked when hearing names of promoted people! Money- This one is really confusing. I was hired on at a decent wage for what I was doing I felt. I wasn't told that raises weren't given, but co-workers told me this was the case. I was promoted a couple of years after being hired and did get a small increase, but not equal to that of a promotional increase. Increases I have had since, have totaled about what I should have gotten for normal increases at any company, with about 5% a year, which is on the low side. This does not take into account that I have been promoted 5 times! I should really be at a much higher rate! If you are looking for somewhere to get your feet wet and learn, maybe this would not be a horrible place for you. Leave before you start to care and feel invested.

1.0
Nov 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Great coworkers! If you have a HSA, Businessolver will contribute a little bit of money toward it every month. Also, there is free food and drinks. Furthermore, you have room to develop real problem solving skills here because there are non-stop problems with the system or with clients.

Cons

There are some bright people at Businessolver. Sadly, I've watched several people reach their breaking point with this company within a year of working here. I hope this insight can help anyone that is thinking about working here. These are the common issues I've encountered at Businessolver: -NO raises (they will give you a raise when you threaten them to quit ONLY. Businessolver over-sales and under-delivers but expects all their employees to over-deliver even when its obvious that they have no plan to give employees incentives) Horrible work life balance: It is very easy to get burnt out a Businessolver. This has been the only company I've ever worked at where people leave work in tears. It is very sad because there is a lack of support for those people. Businessolver almost acts like its the employees problem instead of it being a COMPANY problem. The majority of the people in the Des Moines office have kids. Sadly, these people go home with work constantly. Everybody here is pretty stacked with work! So it is very hard to find support and help when you need it. Also, the turnover here adds extra pressure on workload as well. Don't let Businessolver place you in a chain and ball. Stand up for yourself when it comes to your family life and mental health. If they cared about you as a person they would understand. In most cases, I doubt they would care because Businessolver doesn't respect their employees. I just think upper management has grown tired of hearing people call these things out. So instead of acting on it, they've just turned a blinded eye. Terrible quarterly review systems: The quarterly review process is TERRIBLE! The system we used for our quarterly reviews has changed 3 times in the past year! The review ask you questions only about your performance and lacks ways to give feedback to our managers and the Executive team. Remember Businessolver, employees want to evaluate you as well. It isn't just a one way street and not only on how the employees benefit you! Employees need to be heard as well. Furthermore, the review might be a waste of time for the company anyways because they aren't even going to consider giving any raises. Don't expect this company to invest in you. They are solely focused on their growth and not the growth of the people who has helped them get this to where they are now. The CEO has time to sign off on every expense that goes out the companies door and to reject people who have righteously asked for raises, but doesn't have time to even HEAR the issues that employees are having at this company. It's only a matter of time that Businessolver becomes a company to avoid. I see this happening weekly as employees are leaving for better opportunities.

Viewing 502 - 504 of 560 Reviews

Glassdoor has 584 Businessolver reviews submitted anonymously by Businessolver employees. Read employee reviews and ratings on Glassdoor to decide if Businessolver is right for you.