Businessolver reviews

3.4

60% would recommend to a friend

(560 total reviews)

Jon Shanahan

67% approve of CEO

57% positive business outlook

Businessolver has an employee rating of 3.4 out of 5 stars, based on 560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Businessolver employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

560 reviews
3.0
Mar 14, 2018
Recommend
CEO approval
Business Outlook

Pros

There are a lot of great things about Businessolver that make it an appealing place of employment. I enjoyed the flexibility, strong culture, and most importantly the great people that you are able to work with. If you are looking for a fast paced, energetic work experience BSC certainly fits that description. For those willing to come in and work hard opportunities will present themselves. Specifically for a COL there is great flexibility to service your clients as you see best. I was never micromanaged during my time at BSC and was given the leeway to truly control my book of 15 clients. I would recommend Businessolver to any of my friends who are in a spot in their life to put in the time and investment required to be successful here.

Cons

For all of the pro's of employment at Businessolver there are some drawbacks. I was hired for a sales position and ended up in Client Services after 9 months of taking phone calls to support the Participant Services area. This was presented as a "training" period, but seemed to be primarily filling a need for an understaffed call center. My experience in Client Operations was an exercise in instability as our management team reorganized multiple times efforts to alleviate work load. Ultimately, as a COL the work funnels through us and the work load required 50-60 hours a week just to keep your head above water. In the last 6 months the Client Operations area I worked in has had a handful of people either be fired or leave. There is great opportunity here, but you are going to need to put in time that I wasn't able to in order to be successful.

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Businessolver Response
8y
Thank you for your feedback.
1.0
Feb 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Food, coworkers and helping members with sensitive situations. Good sups and nice building amenities. Company is expanding and that is good.

Cons

Crazy policies. Micromanaged and mandatory overtime. Doesn’t matter if you have kids or not. They tell you to work OT all of the time. If you don’t... you are reprimanded. The morale is terrible here. They talk about making it better every year around this time. I will be leaving soon and never turning back!

1.0
Oct 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice people, very informative, lots of free food, interesting atmosphere....and that is really it

Cons

As an analyst you wouldn't think that you would need to be Iowa health and life licensed, but they require that for everyone. Hours are not flexible when you go through training and it's powerpoint hell with next to no physical hands on training. Everyone goes through the exact training program which is filled with endless powerpoints. Powerpoints are not a learning tool, lets get this straight. Not everyone is going to be super happy and excited to at work everyday but they want you to appear that way. Open air training area with no privacy, they keep an eye on you like a hawk and treat you like a kid that just graduated college, that has never experienced the business world. Expect training to last more than 2 months, because they can't feed you enough powerpoints. If you decided to take the positive reviews over the negative reviews, just be warned that the people that actually fit in there and enjoy being a cheerleader are the ones writing those reviews. If you like your own privacy and would rather learn hands on be mindful of the negative reviews.

Viewing 85 - 87 of 560 Reviews

Glassdoor has 584 Businessolver reviews submitted anonymously by Businessolver employees. Read employee reviews and ratings on Glassdoor to decide if Businessolver is right for you.