CARE (USA) reviews

3.6

66% would recommend to a friend

(253 total reviews)

Michelle Nunn

75% approve of CEO

49% positive business outlook

CARE (USA) has an employee rating of 3.6 out of 5 stars, based on 253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CARE (USA) employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

253 reviews
2.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

The mission attracts hard-working, skilled experts committed to the values CARE exhibits, along with the star-studded external conferences and other awareness-raising events. There are opportunities to get involved in different work groups and special initiatives, which may offer needed distractions from other internal frustrations or challenges.

Cons

Below-market pay compared to peer organizations Minimal protections for employees A lack of transparency on salary bands for positions Non-sensical (practically non-existent) merit increase policy CARE protects its leadership and the communities it serves but not its employees. There are absolutely no accountability standards at this organization. Staff in leadership roles are allowed to exhibit poor professional behavior, including retaliating against staff who report them, without any recourse. Annual performance reviews aren't even evaluated by HR nor archived at all because there is no authentic and comprehensive merit increase policy. What donors and others will find beneath the surface of CARE is a culture of overworked, underpaid, and - depending on the manager - under-appreciated staff who are the lifeblood of this organization. Meanwhile, there is exorbitant spending on public relations to generate more revenue to create unnecessary and duplicate leadership roles. The layers of leadership at this organization are ridiculous. If you decide to work here, commit to a specific time frame for your tenure and then take your talents to a more authentic place with accountability standards for everyone and protection measures for employees, as well as better pay and benefits.

1.0
Apr 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Good benefits, unquestionably honorable mission, great field staff.

Cons

In the past 2-3 years, the Executive Management Team (reporting to the CEO) has doubled in size. This top-heavy suite includes highly paid floaters with opaque roles, a surge of Washington DC Democratic Party stalwarts, and the expected tossed salad of new ideas, initiatives and champions. A propensity for flashy initiatives that play well in the media but deliver questionable impact for the people CARE serves, and a disquieting disregard for fiscal sensibility belies a management team driven by short-term rewards – just enough career burnishing to bridge a return to politics with the winds shifting left. With a few exceptions, the next layer of senior management doesn’t inspire higher confidence. The latest backstabbing catty tactic or in-your-face unprofessional outburst pepper the daily musings of the hapless around the water cooler. As such, turnover has been accelerating and this is key – it is turnover of valued, skilled employees. Recruiting fresh new talent is one thing – exchanging high-performing people with less-than-competent replacements is a sure-fire way to accelerate the rot from within. There continue to be highly talented & industrious individuals working at CARE USA. Sadly, these individuals are becoming isolated within a core culture sorely in need of honest self-assessment.

2.0
Dec 20, 2017

Dazed and confused

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some wonderful, thoughtful, hard-working, creative staff devoted to increasing social justice and eliminating poverty.

Cons

New leadership over the last 2 years has resulted in total confusion about organizational identity and mission, huge deficit, lack of accountability...a runaway train. The best staff are leaving, the worst are staying, and the leaders either don't understand their jobs or are not willing to take responsibility.

Viewing 13 - 15 of 253 Reviews

Glassdoor has 295 CARE (USA) reviews submitted anonymously by CARE (USA) employees. Read employee reviews and ratings on Glassdoor to decide if CARE (USA) is right for you.