CARFAX reviews

3.8

66% would recommend to a friend

(668 total reviews)
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Bill Eager

73% approve of CEO

63% positive business outlook

CARFAX has an employee rating of 3.8 out of 5 stars, based on 668 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CARFAX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

668 reviews
2.0
May 2, 2023
Recommend
CEO approval
Business Outlook

Pros

In all fairness, there are still some good things about working here. 4 day summer work weeks (but we think that's going away), you get lots of CARFAX stuff, like tee-shirts. Lunch provided on Wednesday (hit or miss), happy hour now and again. People are fun and smart.

Cons

Company forces us to come into the office even though it makes no sense and only makes our jobs (and lives) more difficult. The tech is pretty old and the business does things "the way we've always done them." Compensation is terrible, equity is no longer given and raises are tiny - 1-2%. Office in VA is morose - people are super upset about having to come back for no reason at all.

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CARFAX Response
3y
Thanks for your honest feedback! We agree that our people will always be what drives us to the top. We made some difficult decisions that we knew wouldn't please everyone, but we've shown time and again that we're at our very best when we're together. When we come together as a team, we are unstoppable. Thanks for being a part of Team CARFAX!
2.0
Jul 20, 2023

CARFAX has taken a turn for the worse

Recommend
CEO approval
Business Outlook

Pros

Summer Fridays, okay work life balance

Cons

Poor communication Double standards Hybrid (moving towards in-office)

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CARFAX Response
2y
Thanks for sharing these insights. Our decisions about how we work may not please everyone, but we're doing what's best for CARFAX. No matter where you work at CARFAX, we're still providing schedule flexibility and a strong Work-Life Balance. We value your feedback to help us continually improve and keep Team CARFAX at the center of everything we do.
1.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

4-day summer work week (Memorial to Labor Day)

Cons

Unfortunately, my time at CARFAX has been marked by a lack of responsiveness to employee concerns and a failure to truly listen. Despite attempts to provide feedback and suggestions, it often feels like our voices go unheard or are dismissed without proper consideration. This has led to a sense of frustration and a perceived lack of value for employee opinions. In addition, the decision to force employees back into the office has been deeply disappointing. Given the significant changes in work dynamics and the success of remote work during COVID, many employees were hoping for continued flexibility or a more gradual transition back to the office. However, the mandatory return has disregarded the preferences and concerns of employees, causing unnecessary stress and disruption. The lack of consultation and transparent communication surrounding this decision has further eroded trust and morale within the organization. It is crucial for a company to engage in open dialogue with its employees, especially when making significant changes that impact their work-life balance and well-being. By not considering their perspectives, CARFAX has missed an opportunity to create a more inclusive and supportive environment. I strongly believe that a company's success lies in its ability to listen to its employees and value their opinions. When employees feel heard, they become more engaged, motivated, and loyal. I encourage CARFAX to reconsider its approach to employee feedback and take steps to foster a culture of open communication and genuine collaboration. It is my hope that CARFAX recognizes the importance of listening to its employees and takes meaningful actions to create a more inclusive and employee-centric work environment.

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CARFAX Response
3y
Thanks for letting us know your thoughts. We listen but lead and while our decisions about how we work may not please everyone, we're doing what's best for CARFAX. While many companies are cutting back, we're still providing schedule flexibility and a great Work-Life Balance, including our extra days off during the holidays and 4-day summer work weeks. Thanks for being part of our team.
Viewing 7 - 9 of 668 Reviews

Glassdoor has 718 CARFAX reviews submitted anonymously by CARFAX employees. Read employee reviews and ratings on Glassdoor to decide if CARFAX is right for you.