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CARFAX

Part of S&P Global

Engaged Employer

CARFAX reviews

3.8

66% would recommend to a friend

(668 total reviews)
avatar

Bill Eager

73% approve of CEO

63% positive business outlook

Ratings by category

4.5

Work/Life balance

4.1

Culture & values

4.1

Diversity & inclusion

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

CARFAX has an employee rating of 3.8 out of 5 stars, based on 668 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CARFAX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

668 reviews
2.0
Jan 24, 2023

Jumping ship! Don't Stay for More Than 3 Years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of food, lots of friendly coworkers, interesting work

Cons

-99% of the company dislikes the return to office mandate. We miss the old CEO, Richard Raines. As a result, a bunch of people caught COVID at the company party 2 weeks ago. -Total compensation increases of only about 2% to 3% per year. -End of year "bonus" should really be allocated throughout the year as part of normal paychecks. Company fires people before bonuses are paid so as to save on compensation, despite the company being ridiculously profitable. -No mentoring or systems in place to grow employees. Ask some of the leaders about coaching and mentorship and they look at you like you have 3 heads. -Some leaders gaslight their teams and/or throw people under the bus. -It's a career cemetary, so don't stay more than 3 years or you'll be left in the dust by workers outside the company. -Very little turnover at the director and VP levels, resulting in some of the same outdated and stale mentalities for decades on end. -Some employees are really drunk on the Carfax kool-aid and are happy to do the exact same job at Carfax for 10+ years while gaining 20 lbs. If you are a career-minded professional, run away and never look back.

4.0
Aug 19, 2023

Disappointed In Direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Relaxed work environment. - Work/Life Balanced. - Annual Team Appreciation party. They really do put on a good celebration every year for the employees with dinner, prizes, open bar, etc. - Time off between Christmas and New Years. Entire company is closed and this doesn't come out of your CTO time bucket. - 4 Day work weeks in the summer. This is great, and alot of people mention this here as a benefit...... but the entire picture isn't being told. They subtract 1 week of your PTO because of this. So if you've been here awhile and get 5 weeks a year CTO.... you actually only get 4 now. So really they're telling you when you can use that 1 week. - $500 per employee each year. This started during COVID and the first time was to use that money for our home office ( Because we were doing well and being productive working from home ). Since opening the offices back up, now it's to be used for Health-Related things. ( Gym membership, classes, hiking gear, golf clubs...you name it ).

Cons

- RTO ( Returning to the office ). It's not so much that we have to go back, it's how it is being handled. Mandatory for some people. Not for others. If you live within an hours drive, you have to go in on the allotted days for your department. But those people that moved away during COVID or were hired remote still get to work remote. We have directors ( top leaders ) who are 100% remote. Hypocritical. Every one of these reviews I've read where people complain about RTO, the common response from CARFAX is that we know it wont please everyone, but we really are better together. If that's truly your position, then how do you justify those getting to work remote? - Product Roadmap. This year has been the worse since I've been here ( and I've been here for 10+ years ). There are several "#1 Priority" things going on. There's a push now more than ever to rush things out the door and 'get things done'. It feels like part of the reason for this is to justify the 4-day work weeks in the summer. To prove to S&P ( our parent company ) that we are productive.

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CARFAX Response
2y
Thank you for writing a review! We love our TAP too, and the 4-Day Summer Work Week. Just to be clear, your time off isn't impacted by it, so however many weeks you get are all yours to use! There may not be a perfect solution for RTO that makes everyone happy, but we won't stop working to try and find it. In the meantime, we do think that giving our team flexibility in their schedule is a great option. We hope that focusing on our mission and working with our great team will help you rediscover your passion. Thanks again for your feedback.
1.0
Sep 14, 2023

A sinking ship! Stay away and find something else

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Four day summer week is the only good benefit left. Rest is history.

Cons

Remote work is slowly making its way out and people are forced back into the office. Management isnt listen to what the “wisdom of crowd” is telling them. The company needs a complete overhaul of their senior leadership.

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CARFAX Response
2y
If you have ideas on other benefits that you'd like to see offered by Carfax, please share them with our HR team. Since you joined Team Carfax, our work schedules have gotten more flexible and wisdom of crowds remains critical, all the way up through our priority voting. Thank you for sharing your concerns!
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Glassdoor has 718 CARFAX reviews submitted anonymously by CARFAX employees. Read employee reviews and ratings on Glassdoor to decide if CARFAX is right for you.