CBRE reviews

3.8

73% would recommend to a friend

(13,024 total reviews)
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Robert E. Sulentic

83% approve of CEO

67% positive business outlook

CBRE has an employee rating of 3.8 out of 5 stars, based on 13,024 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CBRE employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay was good but under market rate as for the specialty trade tasks sprung upon a tech as for a position their recruiter said was supposed to be handyman level for retails accounts. Take home vehicle.

Cons

Those running the account were clueless of how to run a maintenance account and who and what the account was about and blind to what they need and deaf to those in the field trying to tell them. Telling the account yes on everything they needed without research or investigation of what and how and proving constantly to the client we weren't ready or equipped capacity or otherwise was met livid managers for the tech arriving on site. Nothing like making excuses for your employer or them telling and expecting you to lie for them. Coverage promised in order of demand with more accounts and a geographic area than one tech could ever handle created plenty more stress and a lot of windshield time and no time to have a personal life. Safety is preached and PPE's and procedures to the hilt make the job more difficult and a hindrance to do creating more safety issues that solving them. The aforementioned is thrown out the window if the job urgency is out the window. Even if advised otherwise on safety, it's a do it or else many times as to impress the client that CBRE are Superman. If you have plenty of trainings and several years of experience the "team" concept will put you in a team lead technical advisor spot that regional managers get paid for but directs to you without the pay. Also as for the poor moral, you become who all vents to about the above. Those in administration in the office are awarded for their "innovations" of how much more they can dump their administrative and clerical duties to the tech in the field to where for each job the tech does it all on substandard phone apps short of mailing the client the invoice. Per the aforementioned, to where you could normally knock out up to 10 or more jobs in a normal remote service tech situation, you may knock out 1 to 3 jobs if you're lucky as 20 more "do now" jobs are loaded in your cue in your enormous backlog you're hounded about. There's much more to be said, but you get the idea...

2.0
Jan 5, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay is decent, right now almost everyone in the office is working from home and most people are friendly.

Cons

They are bringing in a call center to “help” from the Philippines. The writing is on the wall if you are willing to read it. Higher ups don’t listen to supervisors, leading to distrust in your immediate management (it comes off as if the employees are no longer be listened to). SOPs are changed daily/weekly and most of the time you aren’t even made aware, but you will be “coached” for screwing up, resulting in point penalties. Enough points and you fail for the month. There is no standard SOP for clients, cbre just rolls over giving the client what they want, which leads to mismanaged accounts, overworked and understaffed departments. You can be expected to deal with dozens of clients (depending where you end up) and have to learn the SOP for each one. The company is so short staffed in areas that I have had coworkers reporting that they are getting calls/texts during their vacation/days off asking them to come in. The head has no idea what the tail does, but has no problem showing up and telling the tail how it’s doing everything wrong. At the end of the year, employees are waiting to find out if they were hit in corporate Russian roulette and their client left, so now they will either be moved to a completely different client and have to learn new SOPs or lose their job. So the feeling of job security is borderline nonexistent for those at the bottom. Their ability to promote decent management is hit or miss, but the probability of a miss is becoming higher. Over all, it’s been extremely depressing watching a great company, that treated their employees well and made you want to go to work (facility source) get bought and chewed up by the monster that is CBRE. CBRE should have never gotten into this type of business because they have no idea how to treat their employees. I’ll probably go down with this Titanic merely because I don’t want to deal with the headache of looking for a decent new work from home job right now, but if they ever force people back in the office, expect a mass exodus to happen. Which is scary, given the company is already hemorrhaging employees.

3.0
Nov 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation for Highly Compensated Employees and hybrid remote work schedule.

Cons

CBRE does not value the financial well-being of their employees and they often do not deliver on promises of bonuses and yearly cost of living salary increases.

Viewing 442 - 444 of 13,024 Reviews

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