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CCMSI

Engaged Employer

CCMSI reviews

3.1

43% would recommend to a friend

(224 total reviews)

G. Bryan Thomas

64% approve of CEO

42% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

CCMSI has an employee rating of 3.1 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CCMSI employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

224 reviews
1.0
May 26, 2022

Overworked and Underpaid

Claims adjuster
Recommend
CEO approval
Business Outlook

Pros

Possibly the actual medical insurance benefits.

Cons

Poor leadership. Poor planning. Poor communication. Poor training. Poor support tools in place. Poor trouble-shooting. You will be putting out fires instead of actively working a claims desk. Unrealistic expectations with the work volume given. Hybrid model is inappropriate.

1.0
Feb 23, 2022

Do Not Work Here: Toxic Environment, Underpaid

Liability claims representative
Recommend
CEO approval
Business Outlook

Pros

- None, this at the very most should only be a steppingstone in your career.

Cons

- Despite testing positive for COVID-19 I was forced to work under threat of loss of pay or losing my job. - Pay is 20-30% below similar positions at other TPA's, even more w/ Carriers. - 100+ claims assigned a month regularly. - Fear tactics, gaslighting, and a toxic work environment were utilized by supervisors after their failures in maintaining proper staff and providing livable wages which culminated in unmanageable workloads.

avatar
CCMSI Response
4y
Thank you for your opinion. While we don't agree with your review on nearly every comment we would have encouraged you to work with the HR department on these points. If any of our employees tested positive for COVID we would not have asked you to work in the office whatsoever, in fact, we encouraged staff to work remotely when that would happen (if at all possible). We wish you the best of luck in the future.
Viewing 16 - 18 of 224 Reviews
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ReviewsCCMSI reviews

Glassdoor has 234 CCMSI reviews submitted anonymously by CCMSI employees. Read employee reviews and ratings on Glassdoor to decide if CCMSI is right for you.