CCMSI reviews

3.1

43% would recommend to a friend

(224 total reviews)

G. Bryan Thomas

64% approve of CEO

42% positive business outlook

CCMSI has an employee rating of 3.1 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CCMSI employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

224 reviews
1.0
May 31, 2014

Horrible Company!

Recommend
CEO approval
Business Outlook

Pros

There are NO pros working for this company

Cons

NEVER had a pending under 300 - just one of the many lies they tell. Had no experience when I started and taught MYSELF with NO help from management. Overworked. Returning from vacation is a punishment. Overloaded with emails and new claims with no help and told to "just deal with it". Management does nothing but complain about the clients, lies to claimants about payments when there is no money and then just does not answer their phone. Pay is pathetic, but you are told to be grateful you have a job.

1.0
Feb 18, 2014

A pretty Awful Place To Work. Set Up for Failure.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Has good health care and dental benefits, and I believe training if you work out of any other offices.

Cons

Understaffed, over worked, no Claims Assistant, expect you to work when on vacation and if your sick. If you don't, no one covers your desk and you are responsible for what doesn't happen while you are gone. The pay is about $10k lower a year than other companies. They will love you when things are good and kick you when you are down.

1.0
Jul 23, 2013
Recommend
CEO approval
Business Outlook

Pros

No real benefit to working for this company. Others played while I worked and I got the boot because I was not in any manager's "clique". I personally observed employees regularly performing less than one or two hours of work out of an 8 hr day between personal phone calls, "bathroom breaks" and hour long chats in their areas when not flitzing around the office talking to anyone and everyone, including management. Not a word is said to correct this situation because they are within management's clique. Longevity depends on who you know and suck up to in this company....

Cons

This company regularly places people in management positions that are not qualified. This includes anyone from claims manager on up. Good workers are ousted just because they are not in the "in" crowd. Very pompous attitude that anyone can be replaced and they certainly live up to it. Management is lazy at best with NO assistance offered to the overwhelmed adjuster whatsoever. If you go on vacation, expect to come back to tons of e-mails, mail, voice messages, etc. Urgent things like CPs and Motions are untouched. You finally start dreading taking time off that YOU EARNED. You are reduced to picking the brains of co-workers if there is an issue you need direction on. However, this isn't necessarily a bad thing as the co-workers know more than management. The company heaps a ridiculous amount of claims onto one adjuster (mostly those not in the "clique") and because of this, the quality of work suffers. Yet the management is quick to point the finger and "doesn't understand" why audits are not up to par. You are expected to live and breathe the work. The more personal time you sacrifice to get things done the more it is expected of you....with not even a thanks. A common saying amongst co-workers is "they set you up to fail here". What ever happened to the mentality that if the employee fails, so does the supervisor/management"? You won't find that here....

Viewing 13 - 15 of 224 Reviews

Glassdoor has 234 CCMSI reviews submitted anonymously by CCMSI employees. Read employee reviews and ratings on Glassdoor to decide if CCMSI is right for you.