CDK Global reviews

When I first came to work here, I had a preconception that my role would be much more conceptual and less production-oriented than it was. Add to that the constant tug-of-war between making billable hours and not having enough official work to bill, and I started feeling dissatisfied with the lack of projects to keep me busy. When you can see how technology can improve, but are prohibited from exploring new solutions based on corporate/client contracts only for endorsed projects, it can be hard to innovate and feel challenged. I'm glad to hear that is changing as the company embraces some of Google's "innovation time" ideas. I'd like to see the Professional Services department move to more of a "think-tank agency model" with retainer contracts rather than a "per project mandated by the OEM" so that products can be innovated starting with the end-users' point of view, not what automotive CEOs deem as important for their dealerships. This is the 2012 Internet, people. It's not AOL anymore. Users come first. Sometimes there is a noticable lack of professionalism when it comes to people's conduct. I'm all for free expression, but lets save the bad language for after hours... including internal company presentations. We may be in the middle of a liberal city, but not everyone is "overly tolerant" about not-quite professional conduct here. Times have really changed.

Upper management has an air of superiority and is a bit out of touch with their workers. Lots of talk about doing things that either don't happen or happen last minute, causing people to rush their work and add to the stress level. Not enough people to do the work, lots of open headcount. People get promoted based on their length of employment rather than their actual skills and knowledge. Departments are segmented and work in silos. HR is virtually nonexistent. They don't provide any type of training or onboarding. ADP system is hard to navigate.