Is CIBC a good company to work for as a Client Analyst?

Client Analyst professionals working at CIBC have rated their employer with 3.8 out of 5 stars in 523 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Analyst Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Analyst interview questions at CIBC .

Does CIBC pay Client Analyst employees well?

Client Analyst professionals rate their compensation and benefits at CIBC with 3.7 out of 5 stars based on 523 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Analyst salaries at CIBC.

How happy are Client Analyst professionals working at CIBC?

72% of Client Analyst employees at CIBC would recommend their employer to a friend. This rating has increased by 28% in the past 12 months. Client Analyst professionals have also rated CIBC with a 3.5 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.6 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Customer Service Representative (515) , Financial Services Representative (515) , Financial Advisor (274) , Financial Service Representative (FSR) (264) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (189) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (99)

What are the pros of working at CIBC according to real employee reviews?

"Good benefits for staff: free service charges and discounted rates on loans and mortgages." ((in 867 reviews)); "relaxed and good work life balance" ((in 538 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 514 reviews)); "Team is great and very accommodating" ((in 301 reviews)); "Good Work Environment for remote and hybrid" ((in 236 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 576 reviews)); "salary is low and can't afford the live in vancouver" ((in 446 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 137 reviews)); "Compensation is low and bonuses are not attractive" ((in 85 reviews)); "So much pressure for sales." ((in 54 reviews))

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CIBC Client Analyst reviews

3.8

72% would recommend to a friend

(523 total reviews)

Harry Culham

100% approve of CEO

71% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

3.6

Culture & values

3.5

Work/Life balance

Client Analyst employees have rated CIBC with 3.8 out of 5 stars, based on 523 company reviews on Glassdoor. This indicates that most Client Analyst professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

523 reviews

3.0

Jul 1, 2026

Flexible schedule but pay is insufficient

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule benefits reasonable hours

Cons

Not enough pay no overtime

4.0

May 29, 2026

Work from home benefits overshadow toxic environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home is the only advantage

Cons

Absolute toxic workplace with toxic management, no work life balance, poor salary

4.0

May 15, 2026

Supportive team and management, but work can be draining

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Work life balance (remote or hybrid work) - Training and support - Team (at least the one I had) - Stability - Salary - Benefits - Management (from my personal experience)

Cons

- Soul-draining work - Difficult customers - Culture feels like a brainwash - Management (not my experience, but one of my colleagues was heavily targeted by management and almost literally pushed out of her role)

Viewing 1 - 3 of 523 Reviews

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CIBC

CIBC Client Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible schedule but pay is insufficient

Work from home benefits overshadow toxic environment

Supportive team and management, but work can be draining

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