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      CITY HOME

      Engaged Employer

      CITY HOME reviews

      4.0

      75% would recommend to a friend

      (910 total reviews)
      avatar

      Andrew Koenig

      82% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.7

      Compensation and benefits

      CITY HOME has an employee rating of 4.0 out of 5 stars, based on 910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      910 reviews
      3.0
      Dec 11, 2024

      Ok

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun culture and cool perks

      Cons

      Severely underpaid in every department

      avatar
      CITY HOME Response
      1y
      We appreciate your review and learning you are enjoying being part of our CITY Family. This is awesome news. Thank you!!! In regards to the feedback on compensation… We are sorry you feel this way. At CITY, we strive to have the best Total Rewards Program (Compensation, Benefits, Performance Bonus Programs, Recognition Programs, etc.) for all our associates and leadership possible. We appreciate your feedback and we’ll pass on to our head of Total Rewards (varvarac@city-furniture.com) to check our Compensation Programs for your Role. We’re on it! We’ll have her check the compensation for the work, the market, competition, etc. to ensure we’re properly compensating our team. In the meantime, please don’t hesitate to reach out to your Leadership Team or our HR Team to review your individual case if you’d like. We want to foster a culture of transparency when it comes to compensation and we are happy to review with you in person. Just say the word. Please also know that we have several strategies to help our Associates increase their compensation through our career pathing strategies, Individual Development Program, future promotion opportunities (ex. we promote over 90% of our leaders from within), future transfer needs, overtime opportunities, taking advantage of our performance bonus programs and so much more. Again, we’re happy to meet in person and help figure out how to ensure you and anyone you suggest knows all the ways to grow compensation at CITY. Thanks again for the feedback we hope to hear from you soon.
      1.0
      Dec 7, 2024

      Looks great at first, but very messed up company

      Manager in training
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent for hourly but not worth the workload. Decent benefits. Good for sales associate though. As a warning, do not ever accept MIT position as it actualy henders you.

      Cons

      Expectation for same pay, more work [needing to be a manager and a sales associate]. Managers at least in my location did not bother to train at all more so your just their extra hand and won't help you unless your friends or it benefits them. Most get into PIP purely for not being able to balance two roles at once. So many policy changes on a monthly basis and unprofessional employees. Many employees will be backstabbers and step on others to get by especially in orlando and near tampa locations.

      avatar
      CITY HOME Response
      1y
      Thank you so much for your review and feedback. We truly appreciate it. This is how we get better. We’re happy to say we are working on improving both our MIT & PIP Programs. We’re on it. In order to have the best performing team in the business, we got to have Great Leadership and Great Performance. Happy to say Sales & HR Leadership have this as a top priority this coming year. We would have loved to speak to you in person to help solve the specific situation right away and, maybe, get ideas that you would have like to see us implement for this coming year. We want to make sure we’re taking good care of our amazing team of Associates. Thanks for the feedback again.
      3.0
      Dec 7, 2024

      City furniture

      Senior technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get commision don't work by the hour

      Cons

      You could be a driver that gets low commission

      avatar
      CITY HOME Response
      1y
      Thanks for the review and the feedback. At CITY, we strive to have the best Total Rewards Program (Compensation, Benefits, Performance Bonus Programs, Recognition Programs, etc.) for all our Associates and especially our Amazing Service Technicians like you! So, we appreciate your feedback and we’ll pass on to our head of Total Rewards & Delivery to check our Compensation Programs for your team in Miami. Our Leadership Team works hard to monitor compensation and make sure our team is hitting their comp goals. Regardless, we hear you and we’re on it! Please also know that we have several strategies to help our Service Technicians to increase their compensation through career pathing, Individual Development Program, future promotion opportunities (ex. we promote over 90% of our leaders from within, each promotion is about a 20% increase in pay from ST to SST to TL), overtime opportunities, taking advantage of our performance bonus programs and contests and so much more. We’re proud to say that our Top 10% of our Service Techs last year were compensated over $85,000. That’s pretty awesome in our industry. We hope you see that. Thanks again for the feedback.
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      ReviewsCITY HOME reviews

      Glassdoor has 948 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.