Is CITY HOME a good company to work for?

CITY HOME has an overall rating of 4.0 out of 5, based on over 946 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 75% of employees would recommend working at CITY HOME to a friend and 71% have a positive outlook for the business. The best reviews about CITY HOME have been left by employees working as General Manager , Retail Sales Associate and Showroom Manager .

Does CITY HOME pay their employees well?

According to anonymously submitted Glassdoor reviews, CITY HOME employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CITY HOME. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at CITY HOME?

75% of CITY HOME employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CITY HOME 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CITY HOME?

Sales Associate (215) , Sales Representative (28) , Sales (22) , Showroom Manager (22) , Sales Manager (17) , Assistant Manager (14) , Customer Service Representative (14) , Service Technician (14) , Manager (12) , General Manager (10) , Retail Sales Associate (10) , Team Leader (9) , Marketing (8) , Corporate Recruiter (7) , Operations Manager (7)

What are the pros of working at CITY HOME according to real employee reviews?

"Good Pay and life and Work balance" ((in 53 reviews)); "The culture of City Furniture is great: recognizing and rewarding good performance happens very frequently." ((in 50 reviews)); "Great people and products in showrooms." ((in 48 reviews)); "Great benefits and lots of room for innovation and growth" ((in 45 reviews)); "Good money daily tips to make up for ba" ((in 25 reviews))

What are the cons of working at CITY HOME according to real employee reviews?

"poor Management and lack of development" ((in 36 reviews)); "Long hours is about it" ((in 29 reviews)); "No work life balance" ((in 28 reviews)); "Another manager had explained that this was not the first time this individual encountered this issue." ((in 23 reviews)); "Too much favoritism." ((in 18 reviews))

What are employees saying about CITY HOME layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CITY HOME layoffs and their outlook for job security at CITY HOME in 2026.

What are the top reviewed CITY HOME locations?

Tamarac , Miami , Orlando , Fort Lauderdale , Boca Raton , Ocoee , Plant City , Fort Myers , Naples , West Palm Beach , Sunrise , Doral , Wellington , Hollywood , Clearwater , Miami Gardens , Sawgrass , Hialeah , Pembroke Pines , Stuart , The Villages , Cutler Bay , North Miami , Altamonte Springs , Tampa , Davie , South Florida , North Miami Beach , Pompano Beach , Lady Lake

CITY HOME reviews

4.0

75% would recommend to a friend

(908 total reviews)

Andrew Koenig

83% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.7

Compensation and benefits

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 908 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

908 reviews

1.0

Oct 15, 2024

HR told me my child is not their problem.

Visual merchandising

Recommend

CEO approval

Business Outlook

Pros

Weekly pay, ability to travel

Cons

They don't care what you have going on. I tried speaking to my supe about my child care issues and gave a time frame for when I would be able to AFFORD to put my child in day care. I was a float, I did not have a set store I had to be at. I was asking for a little accommodation until I could get my kid in day care. My supe was unwilling to work with me. When it came down to meeting with HR, HR told me they do not care about my child basically and I had to just figure it out. Also how ridiculous to have a policy that requires your probation to not allow you to take any days of for the next 3 months no exception. Like I'm a MOTHER, I had an emergency during my 1st week of probation and even though I communicated the situation my supe decided to use it against me to get me fired. On top of the fact that they blamed me for a truck not being processed that I DIDNT EVEN RECEIVE. So much for a family business... any ways had to post something on here to continue using the site lol

CITY HOME Response

1y

We regret the experience you describe in your review. Being that this is anonymous, we don’t have further details on your particular case. We suggest you review our General Attendance and Punctuality policy or contact People Services for further clarification on our processes.

1.0

Mar 21, 2024

Layoffs Keep coming

Manager

Recommend

CEO approval

Business Outlook

Pros

Work in a fast environment will wear multiple hats

Cons

If you are laid off you will not receive any type of severance they will not protect you as an employee and leave you in a financial crisis

3.0

Mar 5, 2024

Hit and Miss

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Work environment with most managers and associates.

Cons

Commission percentage is low, furniture sales is not as stable or reliable as it could be. The bonus structure and big positives are skewed towards south Florida. The changes recently made in the company have caused a lot of associates in central Florida to be frustrated and stressed. The money just isn’t coming in like it Was, and it’s mostly about Luck, which can be stressful to rely on. Those who are most successful have background in furniture sales or connections. This isn’t true for every showroom but I see frustration in some central Florida locations.

Viewing 19 - 21 of 908 Reviews

Jobs at CITY HOME

WAREHOUSE RECEIVING ASSOCIATE - TAMARAC

WAREHOUSE OVERNIGHT PULLING & STAGING - TAMARAC

WAREHOUSE OVERNIGHT PULLING & STAGING - OCOEE

WAREHOUSE RECEIVING ASSOCIATE - OCOEE

FURNITURE UPHOLSTERER

CITY HOME

CITY HOME reviews

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HR told me my child is not their problem.

Layoffs Keep coming

Hit and Miss

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