CN reviews

3.4

57% would recommend to a friend

(1,533 total reviews)
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Tracy Robinson

49% approve of CEO

47% positive business outlook

CN has an employee rating of 3.4 out of 5 stars, based on 1,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CN employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Feb 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent pay considering you don't need any previous training. Only needed a GED and there were even talks about removing that requirement. Company matched RRSP and stocks. Depending on how busy it is you may work overtime or work extra shifts(can be good or bad) but at a larger terminal you were never forced to do more work. Dental, health, vision, life insurance benefits offered from day 1. Brand new training facility located in Winnipeg which included free meals and hotel accommodations.

Cons

Biggest con is the work and life balance. New employees once finished with training are typically put on the "spareboard" which means you are randomly assigned to areas where work is needed. This can be anywhere from road jobs (taking freight from city to city) or working at any yards within your terminal. This can also mean being forced to another city or town where they are short workers. There is a 2 hour minimum call to work but often it is hard to predict when and where you may work next. Classroom training is quite intensive with about 8-9 hours of rule book training. Outside of class many people form study groups to help learn the massive amount of material. All tests require a minimum 90% to pass and the railroad signals test is 100%. In total classroom training takes 7 weeks with 2 of those weeks being spent in a very basic bootcamp which teaches basic switching, entraining/detraining, tying on hand brakes, doing up air hoses etc... Older employees who have been with the company for several decades are sometimes hesitant to change and show animosity towards inexperienced employees. Managers on the other hand can be hard to get along with. They often harp on the radio asking where you are and what you've done so far. There are periods of fast paced work and other times where you literally do no work at all for example sitting in a siding for hours waiting for other rail traffic to pass. If working in the yards you literally have a 20 minute lunch break with no other assigned breaks. Obviously this is against Canada labour laws but it's in the employee/employer agreement. I go could go on and on about other negatives with working with the railroad but it definitely is not the cosy job that it once was.

1.0
Nov 28, 2019
Recommend
CEO approval
Business Outlook

Pros

I have been working here for 12 years. Stable pension, pay, benefits, work location right off metro and train station.

Cons

Management have never been so bad. They appoint managers which don’t know anything about the team’s technical specification and knowledges. Management is a joke, toxic work environment. Basically you need to get the manager to like you or will be fired. Massive lay off going on even the news couldn’t cover. They start outsourcing, hiring employees from philipines and India just to cut cost while firing their long time employees (in I.T). Sad to see colleagues go. Upper management don’t know what they are doing.

1.0
Sep 2, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay and bonus is great, excellent health benefits, and (most) coworkers are amazing to work with.

Cons

Work/life balance is non-existent in management. Trainmasters are expected to protect conductor holes on days off, no one gets weekends off. If one person doesn't answer their phone on days off, the group gets punished with an even worse work schedule for everyone. Expected to dial into conference calls even on days off which means no going out of cell range (camping, etc) or disciplinary action will occur. Trainmasters are caught in the middle of upper management and the employees who run the trains - they really do try to keep things running smoothly but hands are tied with ridiculous demands. Hiding in bushes and watching employees work comes to mind. The system in place to ensure employees are following rules is being abused. Instead of being used as a learning tool and a way to coach employees, it is being used as a disciplinary tool. There is a culture of fear, and an almost toxic environment due to the frustration of most employees with how things are done. Training programs lack - CN uses something I like to call "Battlefield Training," give them a cell phone, truck and a laptop and let them loose. Those who are incompetent seem to get promoted quite readily, and somehow end up with the great shifts and days off. Those who actually know what they're doing get stuck in one job because upper management won't release them to bigger and better positions.

Viewing 331 - 333 of 1,533 Reviews

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