CN reviews

3.3

56% would recommend to a friend

(1,532 total reviews)
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Tracy Robinson

46% approve of CEO

46% positive business outlook

CN has an employee rating of 3.3 out of 5 stars, based on 1,532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CN employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jul 15, 2020
Recommend
CEO approval
Business Outlook

Pros

CN is mostly a decent place to work. In IT, salaries and benefits are good and work schedules are mildly to moderately flexible.

Cons

In the US, there is almost no room for advancement. Every year comes with a "less than the" cost of living raise and even the slightest little hiccup causes the upper class to declare no bonuses for the peons. Individuals who are passionate and knowledgeable are discouraged and rarely given the resources they need to improve themselves or the company. Small decisions are bogged down with red tape and the inclusion of individuals who don't understand the details. Large decisions are made in upper management by people who don't know what's needed on the ground. Over and over you'll hear "upper management has approved this process". Any criticism of these decisions, or bringing light to their deficiencies, is considered "making noise" and is quickly squashed. Don't anticipate being formally trained, or even cross trained between groups. Silos are ever present and exceptionally strong. The company pats itself on the back that they're "One Team", but that's just a way of shutting employees up when someone complains that another team isn't pulling their weight or is screwing things up. When you leave the company, they magically change the vacation policy. Suddenly, even though the vacation policy is based on years of service with no accrual, they will pro-rate your vacation when you leave. If you have 3 weeks of vacation on January 1st and use it all in February, and then leave in March, CN will determine that you owe them a good portion of your used vacation time and will dock your last check(s). That's if you're lucky. If you're me, you're still waiting for your last check. IT has "pillars" that they cling to, but none of those pillars have anything to do with being competent. So long as you're friendly and can repeat keywords, CN will love you.

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CN Response
5y
Thank you for sharing your feedback and for your hard work while at CN. With a 24/7/365 operation CN could not function without our dedicated employees. We strive hard to create a work environment where everyone feels good to work in, and where all employees have an opportunity to develop and grow their career. We are sorry to hear about your experience with us and hope that you shared it with our colleague during your exit interview so we can develop strategies to do better in the future. We hope that you have found a position that is more in line with your career expectations. We thank you for your hard work and having helped move our business and the economy forward.
2.0
Aug 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Learning the many different facets of electrical issues on the many different locomotives in the fleet. The various systems on a locomotive will enhance your electrical experience

Cons

Very little training and an employer who will fire you whether you deserve it or not despite all the past work you have done

5.0
Apr 7, 2017
Recommend
CEO approval
Business Outlook

Pros

If you do your job, the managers will leave you alone. The pay is out of this world. I hold regular road assignments with 6 days on and 3 days off. We bid jobs every 4 months. I am able to plan my year out pretty well. Vacation and health benefits are great too.

Cons

The hours are long, and poor managerial decisions delay trains repeatedly. Great for us at time and one half, but not so good for the customers. Suggestions given to management (something I won't do anymore) is never considered, and often frowned upon. They dig their own holes and quickly fall right into them. Typical class 1 railroad as far as testing and rules compliance. No big deal as long as you do your job well. The railroad isn't for everyone, and if your heart isn't in it, don't do it!

Viewing 22 - 24 of 1,532 Reviews

Glassdoor has 1,807 CN reviews submitted anonymously by CN employees. Read employee reviews and ratings on Glassdoor to decide if CN is right for you.