CNA reviews

3.9

70% would recommend to a friend

(1,299 total reviews)
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Douglas M. Worman

75% approve of CEO

66% positive business outlook

CNA has an employee rating of 3.9 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, and regular Mon Through Friday work schedule.

Cons

Oh boy where do I start. The company likes to point out that sucess is achiebed by "Winning Behaviors" which they have meticulously outlined. However, only the lowest level employees are expected to follow these behaviors. Rather than being used as an incentive, they are weiled like a club over the head of anyone who has a new or fresh idea. Stay in line, keep your mouth shut and you have a chance to go far. try to suggest improvements, or ask a question and you will see the result on your next performance appraisal. Good jobs are shipped overseas to India with a major effort to hide this fact to the underwriters and producers. Why just treat people like they are from a 3rd world country, when you can have an actual 3rd world country do the work, at half the cost? Employees are supposed to be the "most valuable asset" but really it is just money.

5.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

It was a great place to work. Coworkers and supervisor were both great. Hours were reasonable. Could leave at the end of the day without feeling overwhelmed.

Cons

Nothing bad to say about them

1.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

I would only recommend this as a stop while looking for another job.

Cons

I was hired into the Chicago Loss Prevention department with the understanding that they were forming a specialty unit. They never formed the unit, and gave conflicting work assignments. Internal training was minimal at best. Although I had completed the Insurance 21, 22, and 23 courses I was required to take an Introduction to Insurance self study course, and was chewed out by my manager for working on it on company time, being told this should be completed on our own. At the same time I was denied participation is the Oklahoma State advanced training, which had two days of CNA specialized emphasis training on the basis that I had had similar training from a previous employer. My one and only performance appraisal looked nothing like the feedback I had received from management or underwriters, and I was just told by the supervisor that that was what the manager wanted in there, without explanation of the alleged " deficiencies. I applied in writing for a technical home office position, and did not receive a response. Five months later when I had submitted my resignation I was sent to the Home office, and offered that position. When I asked about my prior request I was advised that my manager had disapproved it due to Needs within the branch office. The only reason I worked there for 19 months was that I could not find another job sooner.

Viewing 1042 - 1044 of 1,299 Reviews

Glassdoor has 1,637 CNA reviews submitted anonymously by CNA employees. Read employee reviews and ratings on Glassdoor to decide if CNA is right for you.