CNA reviews

3.9

70% would recommend to a friend

(1,299 total reviews)
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Douglas M. Worman

75% approve of CEO

66% positive business outlook

CNA has an employee rating of 3.9 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits Decent work/life balance

Cons

-New CEO is mandating RTO solely based on badge reading data; he didn’t communicate the new requirement us in a town hall or all employee meeting (we had one less than 2 months ago) and just sent us an email; the requirement was effective immediately and was communicated on a Monday -when someone asked the cao about RTO in september 2025, we were told there was no plan to increase mandatory return to office; subsequently a month later the increased mandate was communicated, so what we were told was clearly untrue -micromanagement -far too many meetings -meetings never have agendas -way too many dinosaurs work at this place and have never had any other job -too much required employee bonding

2.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good 401k - Good hours

Cons

- Health benefits are pretty bad for an insurance company - For some reason they "remodeled" their office for return to office, but made it first-come-first-serve seating. No assigned cubicles. This is really stupid to do when you are forcing everyone to come in on specific days, resulting in employees having to work on the floor. - Team leads lack experience, and rely heavily on round tables for claim resolution when one of their members are stuck on a claim. - Unreasonable workload with unreasonable expectations. - They expect all employee to go into the office 1 and a half days a week, even if you live 100+ miles from the office. Yeah, as if a half day is going to be productive when employees have a 5 hour round-trip drive. - Company is run by boomers and heavily implements boomer management techniques. Very outdated styles that is inefficient for the modern workforce.

1.0
Oct 19, 2024

What an experience

Recommend
CEO approval
Business Outlook

Pros

- Salary commensurate with experience and responsibilities

Cons

- Highly unstable - Unresponsive to serious HR issues - Poor senior leadership, fosters infighting

Viewing 220 - 222 of 1,299 Reviews

Glassdoor has 1,637 CNA reviews submitted anonymously by CNA employees. Read employee reviews and ratings on Glassdoor to decide if CNA is right for you.