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CNO Financial Group

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CNO Financial Group reviews

3.5

53% would recommend to a friend

(362 total reviews)
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Gary C. Bhojwani

68% approve of CEO

53% positive business outlook

CNO Financial Group has an employee rating of 3.5 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNO Financial Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

362 reviews
2.0
Nov 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent People. Good work/life balance. Flexible about work hours and occasional work from home.

Cons

Overly restrictive and regimented SDLC process (they promised they were reworking it the entire time i worked there, and apparently for at least a year before that as well) Literally hundreds of tiny systems jury rigged to work together. IT completely driven by business wants (not needs) and every single thing had to be customized. Incredibly Silo'd even within IT. Impossible to even ask another group a question without submitting a question and waiting. Then 90% of requests are sent offshore and take multiple days of back and forth emails to fix what should have only required a 5 minute conversation. Have weekly meetings about production problems and how to prevent them from happening again, but no one is ever held accountable. Shortly after I left they outsourced almost all IT to a staffing company. People who wanted to stay had to sign a 1 year contract with that company. Most have had their work moved offshore and been given assignments at other companies. Huge multi step architectural review process to implement anything new (in addition to the SDLC), but yet no company wide architectural guidelines.

3.0
Oct 7, 2017
Recommend
CEO approval
Business Outlook

Pros

There is ample opportunity to learn and grow if the individual desires it. Peer recognition of achievements and hard work are encouraged. In recent years, the company has moved toward a more electronic-based training and development environment. The level of social engagement to build camaraderie is high.

Cons

There are too few individuals with all the knowledge, and too many associates who rely on the few for help. Management means well, but they have no real knowledge of the products, processes, and procedures, resulting in less-than-ideal decision-making and goals. Management has lofty ambitions with an inefficient and awkward plan of how to achieve them. Therefore, those with the knowledge are left constantly fighting fires and cannot make any real headway in positive change. Management fails to listen to the most experienced and knowledgeable associates, which is troublesome and discouraging. Initiating and implementing change from an IT perspective is rather nightmarish since the company pushed out the majority of the IT staff to a third-party company and decades of experience and knowledge were lost. The company is now on a inordinately restricted IT budget. It is impossible to get simple things handled timely and important projects are prioritized poorly.

2.0
Aug 16, 2017

Great Job, Poor Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay rate is competitive, the work is a good balance of challenging while not being overwhelming, there is some degree of career pathing, there is a lot of positive attrition within CNO.

Cons

The current management plays a lot of politics. This can have the effect of overburdening the most productive employees, while letting laziness have a pass. Frequently, getting real answers from anyone feels like an exercise in futility.

Viewing 7 - 9 of 362 Reviews

Glassdoor has 389 CNO Financial Group reviews submitted anonymously by CNO Financial Group employees. Read employee reviews and ratings on Glassdoor to decide if CNO Financial Group is right for you.