1.0
Mar 31, 2020
Recommend
CEO approval
Business Outlook
Pros
The pay is ok, benefits are decent
Cons
System changes and new service deployments regularly cause major outages both with our internal systems and customer services. No actual regard for employee well-being. Regularly "re-organize", getting rid of dedicated, qualified and tenured employees. Front-line employees are thrown under the bus with poor and uninformed decision making from the upper-management level. Expected to achieve statistics despite inconsistent and unreliable support tools/systems and disciplined if you do not. Limited growth ceiling without university degree despite performance or experience.
