Not recommended - Customer Service COGECO Employee Review

System changes and new service deployments regularly cause major outages both with our internal systems and customer services. No actual regard for employee well-being. Regularly "re-organize", getting rid of dedicated, qualified and tenured employees. Front-line employees are thrown under the bus with poor and uninformed decision making from the upper-management level. Expected to achieve statistics despite inconsistent and unreliable support tools/systems and disciplined if you do not. Limited growth ceiling without university degree despite performance or experience.