Does COS pay their employees well?

According to anonymously submitted Glassdoor reviews, COS employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at COS. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at COS?

49% of COS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COS 3.2 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at COS?

Sales Advisor (119) , Sales Associate (93) , Sales Ambassador (45) , Sales Assistant (35) , Part-time Sales Advisor (31) , Floor Manager (21) , Visual Merchandiser (17) , Vendeur (12) , Department Manager (11) , Retail Sales Associate (11) , Store Manager (11) , Part Time Sales Associate (9) , Manager (7) , Retail Sales Assistant (7) , Sales (6)

What are the pros of working at COS according to real employee reviews?

"Colleagues are friendly" ((in 27 reviews)); "Great people to work with on the floor" ((in 23 reviews)); "And great benefits." ((in 18 reviews)); "The training is good if you are in management." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at COS according to real employee reviews?

"Poor management and under staffed" ((in 58 reviews)); "Not a lot of room to grow and low pay." ((in 50 reviews)); "Low salary for all management levels considering the many responsibilities and the extremely demanding and conflictive customers." ((in 43 reviews)); "managers are rude with no point" ((in 19 reviews)); "Poor communication between the area team and store teams" ((in 10 reviews))

What are the top reviewed COS locations?

New York , Los Angeles , Chicago , Beverly Hills , Boston , Washington , Costa Mesa , King of Prussia , Austin , Century City , SoHo , Brooklyn , Houston , Santa Ana , Buckhead , Fountain Valley , Aventura , Norway

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COS

Part of H&M Group

COS reviews

3.3

49% would recommend to a friend

(629 total reviews)

Helena Helmersson

41% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

COS has an employee rating of 3.3 out of 5 stars, based on 629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

629 reviews

5.0

Mar 28, 2026

It was fine

Sales ambassador

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, nice coworkers, would recommend to people new to retail because of the slower pace

Cons

Management can be passive aggressive but that’s specific managers

1.0

Mar 26, 2026

low salaries

Department manager

Recommend

CEO approval

Business Outlook

Pros

Uniform allowance every quarter. (low amount not increasing over the years when clothes are going up in price)

Cons

Salary is not commensurate with the level of work required. False Propaganda of Inclusivity Real Benefits are exclusively provided to head office and store managers. Lack of concern for employee wellbeing. Greenwashing

3.0

Mar 12, 2026

Retail

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Supportive staff members on the floor

Cons

Problems with higher managers and high demands

Viewing 13 - 15 of 629 Reviews

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