Does COS pay their employees well?

According to anonymously submitted Glassdoor reviews, COS employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at COS. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at COS?

49% of COS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COS 3.2 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at COS?

Sales Advisor (119) , Sales Associate (93) , Sales Ambassador (45) , Sales Assistant (35) , Part-time Sales Advisor (31) , Floor Manager (21) , Visual Merchandiser (17) , Vendeur (12) , Department Manager (11) , Retail Sales Associate (11) , Store Manager (11) , Part Time Sales Associate (9) , Manager (7) , Retail Sales Assistant (7) , Sales (6)

What are the pros of working at COS according to real employee reviews?

"Colleagues are friendly" ((in 27 reviews)); "Great people to work with on the floor" ((in 23 reviews)); "And great benefits." ((in 18 reviews)); "The training is good if you are in management." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at COS according to real employee reviews?

"Poor management and under staffed" ((in 58 reviews)); "Not a lot of room to grow and low pay." ((in 50 reviews)); "Low salary for all management levels considering the many responsibilities and the extremely demanding and conflictive customers." ((in 43 reviews)); "managers are rude with no point" ((in 19 reviews)); "Poor communication between the area team and store teams" ((in 10 reviews))

What are the top reviewed COS locations?

New York , Los Angeles , Chicago , Beverly Hills , Boston , Washington , Costa Mesa , King of Prussia , Austin , Century City , SoHo , Brooklyn , Houston , Santa Ana , Buckhead , Fountain Valley , Aventura , Norway

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COS

Part of H&M Group

COS reviews

3.3

49% would recommend to a friend

(629 total reviews)

Helena Helmersson

41% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

COS has an employee rating of 3.3 out of 5 stars, based on 629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

629 reviews

3.0

Mar 4, 2026

Fine

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

25% off all H&M brands

Cons

Management don't take action when needed sometimes

4.0

Mar 4, 2026

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Free COS vouchers to buy items to wear as uniform at work.

Cons

very strict on customer service expectations

1.0

Feb 10, 2026

Horrible Management

Sales

Recommend

CEO approval

Business Outlook

Pros

Easy tasks Good connections with customers Great Sales Assistants Uniform Allowance

Cons

Management tend to bully those below Inconsistent Training Disorganised Early start times, mostly spent doing nothing due to companys poor logistics. Deliveries constantly late Managers rude and belittle staff members Two managers with bad people skills and are unclear communicators No sick pay

Viewing 16 - 18 of 629 Reviews

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