Pros
Loved the coworkers that were real people, not trying to play the game. Cafeteria is great! Staff is friendly and it's the best hour of your day. Negotiated my salary up 22%. Likely approved because hiring manager was quitting the next week.
Cons
Certain departments have managers that are not experienced with market research, but great at micromanaging. Forced to drive in through dangerous conditions despite the job being 100% able to be done at home. Questioned for a doctors note when ill. Not trusted despite never acting untrustworthy. Workloads unmanageable and technology light years behind competitors because of specific contracts. Worked many nights till midnight to get projects launched because of QC requirements and delays. Short staffed. Underpaid in comparison to CSMs ($12-20k) who leave at 5pm, in general.