CROSSMARK reviews

1. As a BAM the buck stops with you- you will answer for any and all short comings and challenges regardless of the situation- see item #3. You carry the weight for the organization, BAMs are the backbone that carry the head (management)- CBMs are gold and can be your best support. 2. Pay increases were not aligned with industry, and no employee wants to be told they are lucky the company even offered a merit increase (see item 1.). 3. How much support, success, collaboration, desire to win ALL depends on the leadership vertical you fall under- directors are hit or miss- some are merely paper champions and riding into retirement and lean on the BAMs for elements they are responsible for. 4. Wins are celebrated but are short lived and the focus tends to be on the shortcomings/challenges (even if it is the client who doesn't uphold their commitments).

From the very beginning my experience has been that crossmark makes questionable decisions in selecting management and supervisors. Each one I had was worse than the one before. My latest one is disorganized. Bad at communicating. More interested in being on a power trip than actually being an effective leader. Gives zero motivation, keeps moral low, won't recognize a job well done but will ridicule people for small mistakes in front of multiple districts of employees on conference calls. Yells if you report issues. Yells if you don't report issues. Makes herself completely unapproachable, then demands you approach her. Bothers you woth texts and emails repeatedly throughout your work day and even during time off. The whole company has no respect for their employees. When you need something they don't care what your name is, just want to know you by your employee ID. Very impersonal. In fact, my whole division was forced into a *mandatory conference call* yesterday during a time we would normally be off the clock and in the middle of enjoying what was left of our day after work, just to be told we were being laid off in 6 weeks. All of us had a day off today. So they disrupted our time off, before our full day off, to tell us terrible news. They wanted us to process it on our day off so we can still ve effective at work in Thursday. This company has audacity in spades. That said, the #1 biggest con: when my boss was asked about raises, she confirmed that its crossmark's policy not to give raises to part time employees. Yep. You read that right. If you are a current part time employee your inly chance of getting a raise is if minimum wage increases. If you are being offered a job, know that whatever pay you agree to during the interview/offer is what you will be stuck with. No raises. Literally doesn't matter how well or poorly you do your job, you are just a replaceable number on a spreadsheet somewhere.