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      CROSSMARK

      Part of Acosta Group

      Engaged Employer

      CROSSMARK reviews

      3.0

      40% would recommend to a friend

      (2,824 total reviews)
      avatar

      Brian Wynne

      44% approve of CEO

      31% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.3

      Diversity & inclusion

      2.8

      Culture & values

      2.7

      Senior management

      2.4

      Compensation and benefits

      2.4

      Career opportunities

      CROSSMARK has an employee rating of 3.0 out of 5 stars, based on 2,824 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CROSSMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jun 30, 2015

      Not paid for time worked - NO Raises

      Event specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Our store/group mgr. is great to work for (firm, fair, and fun) and we have good people so very good employee relations. 2) Decent starting pay,10.50 hr. for cooking food samples and product demonstrations at large push carts in SAMs Club. 3) 6 hr. Shifts.

      Cons

      1) No Event Specialist ever gets a raise. Told it's company policy. 2) Work 6 hr (360 min) shift. At 5 hrs. and 45 mins (345 mins) you're allowed just the remaining 15 mins in your shift to push cart from floor, remove everything, pans, bowls, utensils, etc to the kitchen. Wash your and sometimes other misc dishes, dry them and put them away. Return unopened merchandise (that didn't sell from you're cart) to the immense sales floor of a SAMs Club. Clean oven or hot plate on you're cart, clean cart, sanitize cart, put away cart. Assist with general clean up in kitchen. Very rarely does anyone get done in 15 mins. More like 25 to 45 mins so we work 10 to 30 mins extra past our shift. Then we must have Internet access (some employees have to go to library after work if no other access), we must answer a 7-10 question survey online about our products and customer reactions etc. taking at least (5-10 mins) before we can enter our time worked for the day. So almost every shift includes 15 to 40 mins over our 6 hr (Crossmark calls it a 360 min) shift. But we're only allowed to enter our time worked as the official 360 min shift no matter the extra time involved. Crossmark's public reply has been, we pay for all work. Well, they don't. I guess they think we're magic and can clean up and enter survey/time online in just 15 mins. Or they're just counting on the fear of losing your job as intimidation to make us toe the line. 4) Most weeks some of us only get 1-2 shifts, not good. Some weeks NO shift, that hurts!

      avatar
      CROSSMARK Response
      10y
      Thank you so much for your candid review. Your feedback is extremely valuable to us as we strive to create a positive and productive work environment. We value the time and efforts by all our team members as it is your involvement that enables us to achieve our goals. CROSSMARK is and always has been committed to paying all time worked and reported in an accurate and timely manner and as such we would like the opportunity to investigate this matter and take action as needed. Due to the personal nature of this incident, I ask you to please email your name, employee ID and a brief description of the incident to corporate.communications@crossmark.com or call our HR Answer Line at 877-699-6275 (option 2). Thank you again for bringing this to our attention.
      1.0
      Jun 26, 2015

      A sinking ship

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sadly, not too many pros these days. This company could be great and hugely profitable, however senior leadership and the big decision makers a doing a very solid job of ensuring that will not happen.

      Cons

      No work/life balance. Poor pay. No job security. No promotions unless you are willing to play games. No appreciation. Lots of rumors and backstabbing. High turnover. Lots of layoffs. These days jobs with Crossmark are pretty much one giant con.

      2.0
      Mar 6, 2015

      Crossmark Today - Gone Tomorrow!

      Retail merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      This started out to be a temp job- I ended up staying with Crossmark for 3 years. I was able to make my own schedule (within limits) and MOST of the time it was an agreeable job.

      Cons

      I found out my job was over via email 12 hours before my next days work was scheduled! My supervisor of 3 years did not even call me to let me know (she knew 1 day before I found out) I was out of a job! I just checked my company email as usual the night before I worked (I only worked Fri, Sat and Sun) and the email was just there saying the job was over. In 3 years time I never received a single raise, and it looks like we are going to get cheated out of our 2014 bonus which was due literally any day (March of 2015). Do NOT count on any future with Crossmark!

      Viewing 16 - 18 of 2,824 Reviews
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      ReviewsCROSSMARK reviews

      Glassdoor has 2,955 CROSSMARK reviews submitted anonymously by CROSSMARK employees. Read employee reviews and ratings on Glassdoor to decide if CROSSMARK is right for you.