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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,517 total reviews)
avatar

Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Aug 30, 2018
Recommend
CEO approval
Business Outlook

Pros

co-workers are great no other positive things come to mind

Cons

Workload is unmanagable. Expectaions too high. Salary of a brand new employee higher than an employee with over 10 years tenure. Expected to work over time. 2 hours each day mandatory assisting other adjusters claim calls while your own claims / voicemails sit waiting. do not care about seniority and do not treat equal. supervisors need more training

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CSAA Insurance Group, a AAA Insurer Response
7y
We are saddened to hear that you felt this way about your work experience. We strive to ensure all employees get the support they need to be successful. Hopefully you had an opportunity to share your concerns with your HR representative before you moved on. If not, we would like to learn more if your able to reach out and discuss.
2.0
Aug 8, 2018
Recommend
CEO approval
Business Outlook

Pros

They give incentives/bonuses Work/Life Balance was great if you were salaried

Cons

Benefits are not good Horrible Supervisors Overworked/Underpaid

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CSAA Insurance Group, a AAA Insurer Response
7y
The comments above do not reflect who we are. We are disappointed to hear that you felt this way about your work experience as we want to ensure that our employees thrive here. We hope you had an opportunity to share this feedback with your HR rep so that we can investigate further.
1.0
Jun 12, 2018

Homeowners Claims

Recommend
CEO approval
Business Outlook

Pros

Some managers cared about your sucess

Cons

Horriable treatement of employees. No support

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CSAA Insurance Group, a AAA Insurer Response
8y
We are sorry to hear that you had a negative experience here. If possible, are you able to reach out the local HR rep there so that we can investigate further?
Viewing 124 - 126 of 1,517 Reviews

Glassdoor has 1,707 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.