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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,516 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Senior management

      3.3

      Career opportunities

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Feb 16, 2009

      Down with King George

      Cr1
      Recommend
      CEO approval
      Business Outlook

      Pros

      the benefits are great - they match the 401 k, and you get your choice of excellent health plans between EPO, HMO, or PPO. Now you also get wonderful dental benefits, as well as vision benefits. The time off is great - you don't lose it at the end of the year, but it rolls and then is capped after you reach a certain amount. It combines both the sick pay and the vacation time which is great. The people there are great - they are truly like a family. It makes coming to work all that much more worth it.

      Cons

      There is absolutely no room for advancement in this company. There is a hiring freeze which is not good, and does not make a person want to work that hard. Management pushes the employees to work very hard - the less people they have the harder a person works, with no additional money. They talk about the work and life balance, but there is none - employees are like work horses there. It seems more important to take a new claim then do the existing work, however you are still graded negatively if the work is done incorrectly. No work and life balance at all

      2.0
      Feb 11, 2009

      Circling

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people on the front lines. Many were committed to doing whatever it took to get members service they asked and paid for. In today's service economy, being able to deliver what you promise is a rare thing. On those occasions where we made a difference it was truly appreciated by the members, if not the management.

      Cons

      Favoritism. Promotions all based on who you knew and how you knew them.

      3.0
      Feb 9, 2009

      Listen to employees on all levels, especially on the ERS/Auto Partners side of the business

      Tow operator i
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s a good job; benefits are very good in comparison to what is offered elsewhere. It’s a steady job, you know that you are not going to be fired due to a slow economy, and however you may need to change positions. Co-workers are fun and friendly, you get to help people who actually need it.

      Cons

      Very high level of management incompetence. They hire managers with no practical or very limited field experience, and tend to promote off the "god old boy" system and not off of qualifications. Middle Management has no respect for the workers, and upper management seems to turn a blind eye to the problems that exist. They also do not listen to employees concerns be it workspace environment issues, to equipment that is buggy or downright unsafe to operate.

      Viewing 1432 - 1434 of 1,516 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,706 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.