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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,516 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Jan 7, 2009

      CSAA has challenges

      Executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mission of company is very worthwhile, especially ERS. And employees (at least most of them) try to do a good job with the tools they are given. And the quality and intelligence of the Board of Directors has improved significantly in the last 10 years.

      Cons

      Lack of commitment to stated vision and values of the company. Senior managment is not living up to those values in how they run the company. Senior management is too insular and doesn't listen to feedback of employees is regard to behavior of senior executives. Board of Directors needs to hold senior executives accountable for performance.

      2.0
      Jan 7, 2009

      One of the world's best brand names, run like it's still 1960

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's often said that CSAA (aka AAA Northern CA, NV & UT) is one off the world's best known brands. As such, it has rested on it's laurels for so long that there is a lot of "fruit" to bare at the bottom of the tree. Leadership is so uninvolved, strong employees can create their own jobs and move forward to create change if they are self-motivated and willing to endure the negative reaction from long tenured employees. Salaries are not horribly low and benefit packages are decent, though advancement and promotions are limited. If you can stomach the headaches and are looking to make an impact, it certainly can be done here.

      Cons

      Poor senior leadership, poor communicatoin, limited advancement, long tenure employees resist change yet lead the compaany

      Viewing 1456 - 1458 of 1,516 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,706 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.