Does CSG pay their employees well?

According to anonymously submitted Glassdoor reviews, CSG employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at CSG. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at CSG?

72% of CSG employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CSG 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CSG?

Software Engineer (50) , Senior Software Engineer (44) , Software Developer (37) , Test Engineer (35) , Software Development Engineer (30) , Software Development Engineer (SDE) (29) , Software Development Engineer (SDE) II (23) , Test Consultant (20) , Director (19) , Manager (17) , Business Analyst (14) , Software Development Engineer II (14) , Architect (13) , Intern (13) , Software Development Consultant (13)

What are the pros of working at CSG according to real employee reviews?

"Good work life balance and Supportive team" ((in 196 reviews)); "Great culture and WLB." ((in 125 reviews)); "Good benefits and that's all their selling point" ((in 107 reviews)); "People are great and very intelligent." ((in 106 reviews)); "Permanent work from home since the pandemic" ((in 85 reviews))

What are the cons of working at CSG according to real employee reviews?

"Frequent layoffs and reorganization with the company" ((in 56 reviews)); "Low salary and hard to promotion" ((in 40 reviews)); "Bad manager to work with." ((in 25 reviews)); "No career growth in that" ((in 21 reviews)); "Senior leadership in the CIO org are all from another organization in Omaha that let them go." ((in 18 reviews))

What are employees saying about CSG layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CSG layoffs and their outlook for job security at CSG in 2026.

What are the top reviewed CSG locations?

Omaha , Denver , Chicago , Englewood , Allen , Dallas , Fort Worth , Crawfordville , Austin , Atlanta , Salt Lake City , New York , Edison , Charlotte , San Francisco , Boston , Centennial , Greenwood Village , Bloomfield , Fairfield , Norfolk , Columbia , Kansas City , Buffalo , Long Island City , Papillion , Irving , Houston , San Antonio , Brazil

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CSG

CSG reviews

3.7

72% would recommend to a friend

(241 total reviews)

Brian Shepherd

72% approve of CEO

59% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Culture & values

4.0

Diversity & inclusion

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

241 reviews

Reviews about "Culture"

Return to all reviews

4.0

Jul 16, 2026

Great culture and people, but pay could be more competitive

Manager

Recommend

CEO approval

Business Outlook

Pros

Fantastic people and work culture. Generous benefits packages

Cons

Below-market compensation for the industry

5.0

Jul 1, 2026

Great culture and flexibility, but uncertain future ahead

Senior software test engineer

Recommend

CEO approval

Business Outlook

Pros

No micro-management. You're treated as an adult and you're responsible for your output. Flexible first and work from home. Company culture is great, and that makes the world of difference in the workplace.

Cons

The NEC / Netcracker purchase still presents uncertainty regarding what will be happening going forward.

4.0

May 14, 2026

Flexible work policy but culture struggles from changes

Technical consultant ii

Recommend

CEO approval

Business Outlook

Pros

CSG's flexible first work from home policy has been an incredible benefit that supports me as a parent. Over my 8 years I have felt valued and like the companies cares about my well-being.

Cons

Lack of support through major organizational overhauls multiple years in a row eroded culture, and it doesn't seem like we've recovered still.

Viewing 1 - 3 of 241 Reviews

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Reviews about "Culture"

Great culture and people, but pay could be more competitive

Great culture and flexibility, but uncertain future ahead

Flexible work policy but culture struggles from changes

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