Does CSG pay their employees well?

According to anonymously submitted Glassdoor reviews, CSG employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at CSG. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at CSG?

72% of CSG employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CSG 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CSG?

Software Engineer (50) , Senior Software Engineer (44) , Software Developer (37) , Test Engineer (35) , Software Development Engineer (30) , Software Development Engineer (SDE) (29) , Software Development Engineer (SDE) II (23) , Test Consultant (20) , Director (19) , Manager (17) , Business Analyst (14) , Software Development Engineer II (14) , Architect (13) , Intern (13) , Software Development Consultant (13)

What are the pros of working at CSG according to real employee reviews?

"Good work life balance and Supportive team" ((in 195 reviews)); "Great culture and WLB." ((in 134 reviews)); "People are great and very intelligent." ((in 106 reviews)); "Good benefits and that's all their selling point" ((in 105 reviews)); "Permanent work from home" ((in 84 reviews))

What are the cons of working at CSG according to real employee reviews?

"Frequent layoffs and reorganization with the company" ((in 56 reviews)); "Low salary and hard to promotion" ((in 43 reviews)); "Bad manager to work with." ((in 25 reviews)); "No career growth in that" ((in 21 reviews)); "Senior leadership in the CIO org are all from another organization in Omaha that let them go." ((in 18 reviews))

What are employees saying about CSG layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CSG layoffs and their outlook for job security at CSG in 2026.

What are the top reviewed CSG locations?

Omaha , Denver , Chicago , Englewood , Allen , Dallas , Fort Worth , Crawfordville , Austin , Atlanta , Salt Lake City , New York , Edison , Charlotte , San Francisco , Boston , Centennial , Greenwood Village , Bloomfield , Fairfield , Norfolk , Columbia , Kansas City , Buffalo , Long Island City , Papillion , Irving , Houston , San Antonio , Brazil

CSG reviews

3.7

72% would recommend to a friend

(241 total reviews)

Brian Shepherd

71% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.4

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

241 reviews

Reviews about "Culture"

Return to all reviews

5.0

Apr 30, 2026

Great culture but uncertainty due to company acquisition

Platform architect

Recommend

CEO approval

Business Outlook

Pros

In my business unit and I'm surrounded by smart, dedicated driven people which have created a pretty great culture.

Cons

The company is being bought so there a lot of uncertainty. And there are a lot of things frozen because of that so it's a little frustrating right now.

1.0

Apr 30, 2026

Great colleagues overshadowed by unstable work environment

Director

Recommend

CEO approval

Business Outlook

Pros

Prior to 2022 J would have recommended CSG to all my friends. There are still some great people there but the company culture is gone.

Cons

Company culture changed with current leadership. Of course, it is just business but people became far less important. The goal was to make CSG more profitable and sell it. They have succeeded as NEC bought CSG and will be merged with Netcracker. We had 6 layoffs in 2 years to get ready. Unfortunately more are coming. The work environment will not be stable for some time.

4.0

Feb 2, 2026

Supportive Team, Great Learning Experience, and Strong Company Culture

Product support analyst

Recommend

CEO approval

Business Outlook

Pros

Friendly and supportive team environment where coworkers are always willing to help Good training resources and opportunities to learn new systems and technologies Managers are approachable and encourage asking questions and growth Exposure to real-world customer issues that help build strong problem-solving and communication skills Company values collaboration, professionalism, and continuous improvement

Cons

Workload can become heavy during peak periods Some processes and systems can feel complex at first and take time to fully learn As with many large organizations, certain changes or decisions can take time to roll out

Viewing 4 - 6 of 241 Reviews

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CSG

CSG reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

Great culture but uncertainty due to company acquisition

Great colleagues overshadowed by unstable work environment

Supportive Team, Great Learning Experience, and Strong Company Culture

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