CSX reviews

3.3

56% would recommend to a friend

(1,470 total reviews)

Joseph R. Hinrichs

74% approve of CEO

44% positive business outlook

CSX has an employee rating of 3.3 out of 5 stars, based on 1,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Oct 20, 2017
Recommend
CEO approval
Business Outlook

Pros

I worked with some amazingly intelligent people at CSX. There are plenty of people who are absolute experts in their field and are very willing to help you learn. Pay is pretty good. Very, very cool industry. Prior to all the changes I probably would've stayed with the company for longer.

Cons

New CEO H.H. has been jerking the company around. It is impossible to be heard if there is a "V" or "P" in front of your title. Environment is a cut throat now that everyone fears losing their jobs. It was honestly sad managing customers because service had deteriorated so much by the time I left. CEO publicly states that employees are the reason for why he has no succeeded.

1.0
Dec 29, 2013

Forget having a life

Recommend
CEO approval
Business Outlook

Pros

Pay is ok and work is pretty easy. Benefits are ok but you gotta pay for them all.

Cons

On call 24/7, and they will call 24/7!!! Mostly for jobs that your not even qualified to be on. You will have no life, one day off a week. A week day usually. Even if you get to the point you get good seniority as a conductor they will force you to be an engineer and lose it all starting from the bottom again. If you take a day off, they will threaten you with termination. Only way to take time off is FMLA or calling in sick. Company ignores union agreements, denies pay and claims due to you. You pay Union dues to a union that doesn't do anything for you. They will leave you in a hotel for 24 hours or more. You could be gone from home for days just to get called back as soon as you wake up and do it all over again. They force safety down your throat but on a daily basis managers tell you to violate the rules and FRA regulations. Any time anything goes wrong the company hangs you. Even when THEY tell you to do something against the rules they still find a way to blame it all on you.

3.0
Mar 26, 2012
Recommend
CEO approval
Business Outlook

Pros

The best part of working on the railroad is the relative freedom of working outside on the road without a boss constantly breathing down your neck. Working outside can be a beautiful experience but also a miserable one depending on the weather. CSX will move trains no matter what the weather and will stick you out in it to get the job done! 100 degrees or 15 degrees, driving rain or deep snow...you will be out there. Overall it's not a bad job, but it just wasn't for me and my lifestyle. The pay was fantastic, I received FREE full benefits for a year as a new-hire, and you have the opportunity to move up to Engineer in 2-3 years depending on the need. Great job for someone out there, just not interested in breaking my back for 30 years walking on ballast in order to get Railroad Retirement.

Cons

I was on call 24 hours a day, 6 days a week with a rotating off day. This leads to ridiculous sleep schedules and never knowing when to plan personal or social events. Sometimes you would get off at 10 in the morning other days would be 8 in the evening after having worked a 12+ hour shift. I handled it for a while (I was in my early 20's) but it eventually begins to wear on you. Some weeks I would spend 4 nights in the hotel and 3 short rest periods at home. Other weeks I would only work 2 days and be off the remaining 5 days, getting paid for being available. There is a constant battle to actually get PAID after learning MS-DOS hieroglyphic-like commands in order to enter your pay. There is also no printed "rule book" concerning pay or how to input it and asking for days off is even more difficult. You literally have to rely on word of mouth and co-workers who may or may not know how to help you with your problem(s). CSX keeps you in the dark and on a need-to-know basis concerning just about everything.

Viewing 4 - 6 of 1,470 Reviews

Glassdoor has 1,557 CSX reviews submitted anonymously by CSX employees. Read employee reviews and ratings on Glassdoor to decide if CSX is right for you.